10 Apr
2019
10 Apr
'19
8:01 p.m.
Good afternoon, Recently we have some patrons that are being double charged fines. It looks like when the item is turned in, the accruing fine (FU) remains and a fine (F) for the same amount is added as a second line. It doesn't appear to be happening to all patrons and I cannot determine a pattern. We are on version 18.11.02. Has anyone had this problem? Or any suggestions where to start looking? Thank you! Margo Margo Duncan, MLS Head of Library Systems Robert R. Muntz Library The University of Texas at Tyler 903.566.7174 | mduncan@uttyler.edu<mailto:mduncan@uttyler.edu>