I now have check-in, checkout and advance notices working and thanks for all your help. I am trying to get overdue notices working now. It works for one branch but the other doesn't work. I run a report and it shows overdue items for both branches. I am using the -t flag on overdue_notices.pl but am not sure what it means. The documentation didn't make it clear to me either. Another think I don't understand is under Home > Tools > Notice triggers I cannot see all my letter templates in the letter drop down. I am using the generic Overdue Notice because it won't let me select the ones I have customized for each branch. Thanks, Paul Dokken Software Developer SIL PNG Communication and Technology Services Ukarumpa EHP 444 | Papua New Guinea cts-prog3@sil.org.pg +675-537-3544 x4404 {Telecom} +675-7081-8666 {Digicel}