[Koha] Status of item = Checked out ...and waiting?

Wondering what scenario would result in the following: * Patron places hold on item * Item arrives at branch ...placed on holds shelf * Patron arrives at branch and checks out item Item status for the last week appears as follows in the staff interface: "Checked out to JOE D PATRON : due 01/04/2014 23:59 Waiting for JOE D PATRON at RANDOM COMMUNITY LIBRARY since 12/18/2013" It also shows on the branch's expired holds list. Ideas? Thank you ~ -- Chad Roseburg Automation Dept. North Central Regional Library