Hi Nicole, The issue is that we have 197 Heathers in the catalog, so finding Heather Heath is proving difficult - we have problems with Jones and Smiths, as well. The only helpful feature I've discovered is that we can sort by Branch and then go to the last page of the results to get to the library in question. Clunky. Do any qualifiers work in the patron search box? Sharon NExpress On Tue, Jul 28, 2009 at 5:38 AM, Nicole Engard <nicole.engard@liblime.com>wrote:
Mickey, does searching for her full name not work? A full name search should find her - or a search by barcode. I'm confused as to why that isn't working. What results are they getting?
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Nicole C. Engard Open Source Evangelist, LibLime (888) Koha ILS (564-2457) ext. 714 nce@liblime.com AIM/Y!/Skype: nengard
http://liblime.com http://blogs.liblime.com/open-sesame/
On Mon, Jul 27, 2009 at 5:51 PM, Mickey Coalwell<mcoalwell@nekls.org> wrote:
Any thoughts/tips/strategies for finding a patron named HEATHER HEATH (or any similarly structured name) in Koha's patron lookup quickly and efficiently? I'm confounded. This is an actual patron name, and her home library called us to say that they could not find her via name lookup. Interesting problem.
-- Mickey Coalwell, Library Development Consultant Northeast Kansas Library System 4317 W. 6th Street Lawrence, KS 66049 Phone: 785-838-4090 Fax: 785-838-3989 Toll Free: 1-888-296-6963
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-- Sharon Moreland Technology Consultant Northeast Kansas Library System