Hi George, the holds queue report will only show items that are available on the shelf and can fill the hold. So if the item is checked out it would not appear there or if it's a reference item that is not for loan. When you have the item collected, you do a checkin (return the item in the circulation module as if it was checked out) and that will trigger the status change to waiting for pickup and the notification to the user. Hope this helps, Katrin On 01.07.24 07:51, George Mikuchadze wrote:
Dear colleagues, I placed a hold on the item in Koha 23.05 through the OPAC interface (in advance allow the patrons to place a hold from OPAC)! Also, set the following parameters: EnhancedMessagingPreferences - Allow EnhancedMessagingPreferencesOPAC - Show I also ran the cronjobs/holds/build_holds_queue.pl -f script But when I run the Circulation -> "Holds to pull" report I receive the table with the following info: "The following holds have not been filled. Please retrieve them and check them in." Please explain to me how to fill this hold item. I need to email the patron to pick up the item.
Thanks in advance George _______________________________________________
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