Hello Agnes - if you use the "Holds Ratio" report and set the ratio to 1, your list will include all holds currently placed [including holds on checked out items] instead of just holds available for checkout. ...and our "Holds Queue" report *_does_* include items awaiting pickup as well as items set to non-circulating status. Since we typically have <20 items on the list and the same staffer pulling holds, it's not difficult to make the adjustment, but would be annoying with an extensive list. Stef Johnson Agnes Rivers-Moore wrote:
Hi Owen
Thanks for your comprehensive reply.
****** Owen Leonard wrote:
In my experience the Holds Queue report does not include items which are waiting.
Ok, thanks. Perhaps I ran it too soon, before the next cron updated the status.
Neither report lists holds for items which are checked out because the purpose of the report is to give a list for librarians to take to the stacks so they can pull items with holds. I'm not aware of a built-in report which fits your description.
Thanks for confirming that I am not missing this.
Lastly, on a related problem - when placing a 'specific copy' hold (intranet) the system reverts to 'next available'. I remember reading discussion of this but can't find it again now I need it. Do you know whether this has been fixed - or was it maybe caused by some code being missing from the install?
Do you mean that after placing the item-level hold the list of holds indicates that just-placed hold is "next available" rather than "Only item XXXXX?" I'm not aware that this is a known bug, but a quick test suggests that it doesn't exist in the latest version.
Yes, a just placed item-level hold reverts immediately to next available.
--
Agnes Rivers-Moore Assistant Librarian Hanover Public Library ------------------------------------------------------------------------
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