Hi Kelly, I am not sure if it will help, but since Koha 18.05 the**MarcLostItemsAsReturned system preference was changed to be multi-select and to allow for different behaviour in different spots of Koha (bug 19974, see release notes field). Maybe this will allow to get closer to the workflow you want. Katrin On 28.09.18 18:09, Kelly Drake wrote:
Collective wisdom,
I'm guessing this is a long shot but perhaps someone out there is dealing with a similar situation.
We're looking for a work around that would allow us to remove Lost and Paid for items from a patron's account while still maintaining the replacement cost, and having all other items with a Lost status remain on the patrons account.
1. have the system charge a patron the replacement fee for a lost item (which it does) 2. Allow the patron to pay for that item 3. Have that item removed from the patron account 4. Leave the replacement cost fine on the account
or to put it an other way
What we would like to happen when a patron pays for Lost item:
1. The patron's is charged for the item (either through the Long Overdue (Lost) process or manually) 2. The replacement fee shows on their account 3. Staff changes the item status to "Lost and Paid for" 4. The item is removed from their account...
However, we want all other items, with any of the other Lost status, to remain on the patron's account. (MarkLostItemsAsReturned is set to "Do not mark")
Hence the conflict.
We've tried the workaround of checking in the item prior to the patron paying the fee with the idea that we could then set the item to Lost with no associated patron but then the replacement fee is forgiven. (Which is what we want to happen when a patron actual does return a lost item)
(WhenLostChargeReplacementFee set to charge. If we try and clear the item from the patron's account by returning the item prior to their paying the bill, then the item is no longer lost and the replacement fee is forgiven. )
-- Kelly Drake HELM Project Manager
kelly@flo.org | Conference calls: https://zoom.us/j/9606207016 _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz https://lists.katipo.co.nz/mailman/listinfo/koha