Here is an example of an overdue notice that went out. There is not line break between items. We are running version 3.16.01 Dear xxxx xxxx, According to our current records, you have items that are overdue. Please return or renew them at the branch below as soon as possible. The following item(s) is/are currently overdue: "The Five love languages " by Chapman, Gary, 306.8 CHA, Barcode: 381011565 Checkout date: 2014-07-31 16:03:00, Due date: 2014-08-21 23:59:00 Fine: 1.50 "Don't know much about American history " by Davis, Kenneth C, 973 DAV, Barcode: 381013376 Checkout date: 2014-07-31 16:03:00, Due date: 2014-08-21 23:59:00 Fine: 1.50 "The Four loves " by Lewis, C.S. (Clive Staples) , 1898-1963, 241.4 LEW, Barcode: 381015284 Checkout date: 2014-07-31 16:03:00, Due date: 2014-08-21 23:59:00 Fine: 1.50 Thank-you for your prompt attention to this matter. UIS Secondary Campus Staff Here is the notice source. The HTML message has been selected: Dear <<borrowers.firstname>> <<borrowers.surname>>, <br> <br> According to our current records, you have items that are overdue. Please return or renew them at the branch below as soon as possible. <br> <br> The following item(s) is/are currently overdue: <br> <br> <item>"<<biblio.title>>" by <<biblio.author>>, <<items.itemcallnumber>>, Barcode: <<items.barcode>> Checkout date: <<issues.issuedate>>, Due date: <<issues.date_due>> Fine: <<items.fine>></item> <br> <br> Thank-you for your prompt attention to this matter. <br> <br> <i><<branches.branchname>> Staff</i> Thanks, Paul Paul Dokken Software Developer SIL PNG Communication and Technology Services Ukarumpa EHP 444 | Papua New Guinea cts-prog3@sil.org.pg +675-537-3544 x4404 {Telecom} +675-7081-8666 {Digicel}