I also have had this issue, several times, always because of unusual diacritics. I have to go back, edit the record to take out the diacritic, create the label, and re-edit the record to correct it. Good luck! Caroline Dechert, Librarian and Archivist Bartlett Library Museum of International Folk Art 505-476-1210 http://library.internationalfolkart.org/ From: Caitlin Kleinpaste <kleinpastec@xenos.org> To: koha <koha@lists.katipo.co.nz> Sent: Monday, September 28, 2015 12:08 PM Subject: [Koha] Label export failed to load PDF document I'm using 3.20.03.000. When I try to export barcode labels using the label creator, instead of exporting a pdf is gives me an error saying "Failed to Load PDF Document". I've never had this issue before and have been using the label creator for a year. It's only a problem for barcodes, not spine labels. Also only when exporting a pdf, not for xml or csv. We create a batch using barcodes copied from a excel spreadsheet. (We've also copied them out of word-- the formatting doesn't make a difference.) This particular batch has 284 barcodes. We have tried it with fewer-- it was ok with 2 and 10, but not with 9 or any number higher than 10. Any ideas of what it might be or other things that we could try would be appreciated. Thanks, Caitlin Kleinpaste _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz https://lists.katipo.co.nz/mailman/listinfo/koha _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz https://lists.katipo.co.nz/mailman/listinfo/koha