Hi Bob, I am using version 3.00.06.008 The only place you suggested that I can't find is in circulation rules. I can't find a spot to specify the number of holds for patron categories. The only hold rule I can see on this screen is to specify holds allowed to item types, which I have set to default. Am I not finding the right spot or does it not exist on my version? I checked the other areas you suggested and from what I can understand, they all seem to be set properly. Thanks, Shelley On Wed, Mar 9, 2011 at 6:23 AM, Bob Birchall wrote:
Hi Shelley,
What version of Koha are you using?
Check your circulation rule - how many holds are allowed for that category of patron? What is the holds policy for that library?
Also check the following circulation system preferences to be sure they have the value you want: - CircControl - HomeorHoldingBranch - all of the preferences under the heading Holds Policy
Hope that helps, Bob Birchall CALYX
On 09/03/11 09:01, Shelley & Kurt Kemperman wrote:
I tried and failed to place a hold on a book today. The book was already checked out and I wanted to place a hold so that when it was checked in, our volunteer would be alerted. I went to the book record, clicked place hold, then entered the student's number. I received the message "no copies are available to be placed on hold". Well of course not, if there was a copy available, I wouldn't need to place a hold - lol. Why can't I place the hold?
Thanks, Shelley _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
-- Bob Birchall Director Calyx Group Pty Limited
Mob: 0414 796 988 Email: bob@calyx.net.au Web: www.calyx.net.au _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha