Hi Michael, I haven't tested, but from the message I'd try to see if changing "No automatic renewal after" to non-empty (x days) makes any difference. Maybe leaving it empty doesn't work as expected in this case or the behavior might have changed. Hope this helps, Katrin On 16.01.21 13:28, Michael Kuhn wrote:
Hi
Our library works with Koha 20.05.02 on Debian GNU/Linux 10.
The automatic renewal doesn't work as expected. These are the relevant circulation rules:
* Loan period: 28 * Unit: Days * Renewals allowed (count): 5 * Renewal period: 28 * No renewal before: (empty) - according to https://bywatersolutions.com/education/setting-up-auto-renewals-with-new-fea... it is said that a blank value will indicate that the auto-renewal will occur on the day it is due. * Automatic renewal: Yes * No automatic renewal after: (empty) * No automatic renewal after (hard limit): (empty)
In the staff client we can see the checkouts of the users - but for every checkout it says "0 Can no longer be auto-renewed - number of checkout days exceeded (5 of 5 renewals remaining)". In fact NONE of these checkouts were EVER auto-renewed.
As we see in table "issues" the value in column "auto_renew" is "1". But the value in column "auto_renew_error" changes from NULL to "auto_too_soon" after the checkout day, then after some days to "auto_too_late". No auto renewal is ever performed.
We have set system preference "RenewalLog" to "Log" but no renewal actions are ever logged.
How can we get auto renewal get to work properly?
Best wishes: Michael -- Geschäftsführer · Diplombibliothekar BBS, Informatiker eidg. Fachausweis Admin Kuhn GmbH · Pappelstrasse 20 · 4123 Allschwil · Schweiz T 0041 (0)61 261 55 61 · E mik@adminkuhn.ch · W www.adminkuhn.ch _______________________________________________
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