Hi Harsha, it's hard to tell what's going on in your installation without a bit more information - are both the books in your example from the same branch? Do both have the same itemtype? How do your circulation rules look like? Are the grace periods the same? Our libraries are using fines and it seems to work ok - so I think your problem might be in configuration. Katrin
-----Original Message----- From: koha-bounces@lists.katipo.co.nz [mailto:koha- bounces@lists.katipo.co.nz] On Behalf Of HRS Sent: Thursday, February 06, 2014 9:08 AM To: koha@lists.katipo.co.nz Subject: [Koha] Urgent needed: Fines calculation
Hi
Please help me to find a solution for correcting the overdue fine calculating process. It seems the system behave unusual manner. We, Open University of Sri Lanka recently moved to Koha, our installation is less than 1 month old.
Our Koha has serious overdue fines calculation error. For an example in a category (lets called 'UGS')- ( same set of rule fine policy) not apply same way to its the members It hard to believe, I repeatedly checked the category rules and Cron but not any unusual.
More cases;
Scenario -1 : The Koha calculates the fines for overdue items in two different ways even though the members are in a same category(UGS) Scenario -2 : lets say, A member in a Category (UGS) has borrowed 2 books on a (same) day, but the system shows only one book has overdue fines other book not
The sever running in a Ubundu 12.04 in a sever computer, Koha 3.14v
Harsha
Harsha Blasooriya Senior Assistant Librarian, System The Open University of Sri Lanka Tel: 011-2881030 _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha