Ron & Bill: Thanks for your suggestions regarding the httpd.conf file. I tried all of your ideas, and made the modifications (I learned & they were helpful) - but I found the source of the problem was elsewhere. When I saw that the browser said "Forbidden: you do not have permission" for the Intranet directory, it made me think. I finally solved the problem by changing the file permissions on all the Intranet Koha directories. Things work only when I give full permission to everybody: user, group and other. I'm not sure if this is a security risk - but it is a step, and both Intranet and Opac pages load. The dilemma I have now is that there is no access (in the browser) to the cgi-bin stuff. For example, when I try to do a search in koha I get the message "Forbidden: You don't have permission to access /cgi-bin/koha/search.pl" (I have opened all the permissions on directories and files). This tells me that for some reason the ScriptAlias command in the httpd.conf file is not working. I check httpd.conf and it reads: ScriptAlias /cgi-bin/koha/ /usr/local/koha/opac/cgi-bin just like it should. But obviously ScriptAlias is not forwarding. I have tried several feeble tricks: 1) Delete the koha/ part so there is only /cgi-bin/ 2) Create a directory in root called /cgi-bin/koha/ 3) Double check all file permissions in the cgi-bin directory. 4) I don't know how to check ScriptAlias independently to see if it is working. 5) Although the browser says it can't "access /cgi-bin/koha/search.pl", the opac-error_log says "client denied by server configuration: /usr/local/koha/opac/cgi-bin/search.pl" implying that the ScriptAlias is trying to get through. 6) search.pl does exist in /usr/local/koha/opac/cgi-bin/search.pl 7) Again - I am using Mandrake 8.2. I have noticed that this means several things are different, such as the location of apachectl Thanks again for your helpful suggestions! Step by step I am making progress... Robert Maynord