Most every time I have heard of this situation, the email is getting trapped by a spam filter on the client end. Randy Rowe Lincoln City Libraries I.T. -----Original Message----- From: "Lesley Kimball" <wigginml@comcast.net> Sent 9/1/2011 10:28:52 AM To: koha@lists.katipo.co.nz Subject: [Koha] some overdue messages not sending Hi everyone, I know that most of our e-mail overdue notices are going out -- I can see them listed in patron's messaging/notices and sometimes people reply or tell us they've gotten the e-mail. But, I have one patron who should be getting e-mails and he hasn't and there isn't anything in his messaging/notices. When there is an incorrect e-mail address Koha still sends a message but then I get the bounce-back. In this case there is nothing at all. Has anyone run into this before? We are using 3.4 Thanks, Lesley ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ You see, I don't believe that libraries should be drab places where people sit in silence, and that's been the main reason for our policy of employing wild animals as librarians. -- Monty Python, "Gorilla Librarian" sketch ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Lesley Kimball Director Wiggin Memorial Library Stratham, NH Director@WigginML.org _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha