Thank you Caroline, That solution totally make sense, but I apologize that I forgot to mention that our sorting machine checks in all of our materials, so we cannot ignore the hold trigger. Maybe there's a way to configure Koha to send hold notices four days later; however, that would mean that on-shelf items which are held would set on the holds shelf for four days before their associated notices go out. Oh well. Thank you anyway for your help. Regards, *Christopher Davis, MLS* Systems & E-Services Librarian Uintah County Library 204 E 100 N, Vernal, UT 84078 <https://www.openstreetmap.org/node/4375922503> cgdavis@uintah.utah.gov <mailto:cgdavis@uintah.utah.gov> +1 (435) 789-0091 ext. 261 <tel:14357890091> uintahlibrary.org <https://uintahlibrary.org> catalog.uintahlibrary.org <https://catalog.uintahlibrary.org> facebook.com/uintahcountylibrary <https://facebook.com/uintahcountylibrary> instagram.com/uintahcountylibrary <https://instagram.com/uintahcountylibrary> On 12/7/20 09:46, Caroline Cyr-La-Rose wrote:
Hi Christopher,
What I would do in that situation is check in the item, if there is a hold, click "Ignore", put the item in quarantine, when it gets out of quarantine, check it in again and confirm the hold. That way, the item is removed from the previous patron's file, but no email is sent out right away.
Otherwise, I don't think it's possible to change the waiting date.
Best regards,
Caroline
On 20-12-07 11 h 31, Chris Davis wrote:
Dear Colleagues,
At present, when an item is checked back into our library branch, Koha sends out hold-available notices to our patron who have a hold on that item. That same day, the item begins a four-day quarantine; therefore, we must indicate in the aforementioned hold-available notices that the item will be available in four days from the <<reserves.waitingdate>> which is found within the notices.
I KNOW THAT PATRONS SHOULD READ THE NOTICE MORE CAREFULLY, BUT is there a way to configure Koha to add four days to the <<reserves.waitingdate>>? That way we could just put something like "your hold will be available for pick up on (<<reserves.waitingdate>> + 4)" to indicate the future date.
Many thanks,
*Christopher Davis, MLS* Systems & E-Services Librarian Uintah County Library 204 E 100 N, Vernal, UT 84078 <https://www.openstreetmap.org/node/4375922503> cgdavis@uintah.utah.gov <mailto:cgdavis@uintah.utah.gov> +1 (435) 789-0091 ext. 261 <tel:14357890091> uintahlibrary.org <https://uintahlibrary.org> catalog.uintahlibrary.org <https://catalog.uintahlibrary.org> facebook.com/uintahcountylibrary <https://facebook.com/uintahcountylibrary> instagram.com/uintahcountylibrary <https://instagram.com/uintahcountylibrary> _______________________________________________
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