Hi Scott |RefundLostOnReturnControl is more granular now and works in combination with a rule on the circulation page. Have you checked those? What are your settings? Are patron and item from different branches?| |Hope this helps,| |Katrin | On 13.06.2017 14:04, Scott Owen wrote:
Hi all,
One of my users is reporting :
*************************************************** I noticed that a book that was marked lost, charged to a patrons account with the replacement cost, was not credited when the book was found.
Steps: Marked book as lost, currently checked out to a patron. Patron paid the fine for the lost book Lost book was checked in, and was then supposed to credit the patron's account.
**************************************************
it seems that the proper credit is not being issues back to the patrons account.
any ideas on this ???
Koha version: 16.11.08.000 Thanks
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