After only doing usually very smooth upgrades for quite a while I had to do a fresh install of Koha. To be honest, it hasn't gotten any easier over time. Anyway, after getting all the dependencies etc. installed, I got stuck at "sudo apache2ctl restart" which returns "apache2: bad user name ccclibrary-koha Action 'restart' failed. (Or Action 'configtest' failed when running as root) The Apache error log may have more information" The apache error log is sadly empty. A Google search tells me a temporary fix was to edit the file in /etc/apache2/apache2.conf It said to look for this: User ${APACHE_RUN_USER} Group ${APACHE_RUN_GROUP} and change it to this: User www-data Group www-data But that seems useless, as that is what envvars says already. Anyway, I tried it but it had no effect. Any ideas are welcome Marty