Emrys Minnig wrote:
Kate Jones wrote:
(1) Duplicate entries. When I am creating new catalogue entries, I often find I get a 'double' entry, so that I end up with a biblio record with holdings, and one without. I then have to go back and delete the extra entry, otherwise it shows up on catalogue searches as having 'no items' which is confusing for people using the catalogue. This happens when I'm accessing my Koha server via a network; when I have the chance to catalogue straight on to the server, it doesn't happen, so presumably it's a network issue, but can anyone suggest a way of avoiding this problem?
Regarding (1): have you been using Internet Explorer when cataloguing? IE is unsupported for the staff interface and has been known to add duplicate biblios. Firefox is recommended.
I had the opportunity to look at someone's computer that was making duplicates a while ago, as well as create an unduplicated new record with my laptop on their network connection (thereby eliminating "network issue" - a cache doing something stupid, most likely). My current suspicion is that Google Toolbar (installed site-wide by their IT department) causing duplicates somehow, rather than IE8. Can anyone confirm or refute that? Sorry if this is now moot! -- MJ Ray (slef), member of www.software.coop, a for-more-than-profit co-op. Past Koha Release Manager (2.0), LMS programmer, statistician, webmaster. In My Opinion Only: see http://mjr.towers.org.uk/email.html Available for hire for Koha work http://www.software.coop/products/koha