Hi, all. I thought I'd follow up with what I found out in case anyone else runs into a problem with PayPal. Apparently PayPal made a change that removed the option of paying via debit or credit card. I learned about that from a bug reported about a month ago, < https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19007 >. It didn't appear that it was related to my problem, but since the bug report included a patch, I implemented it on my test system. Interestingly, now that I have the patch in place, I no longer need to have a Business Pro account in order for payments to be processed; I can summit payments successfully via a PayPal account or a debit/credit card using just a regular PayPal business account. One other thing I learned along the way is that the business account has to be enabled to accept the currency of the sending system. My Koha library's default currency is the British Pound. I had to add that currency to my PayPal account, which by default accepted US Dollars, in order for the payment transaction to complete. All of this is just by observation of trial and error, so I can't say it's completely correct. It's just what ended up working for me. On 8/28/17 3:09 PM, Andy Boze wrote:
Hi, all. I've configured PayPal in the OPAC in my test environment and I've been testing in the PayPal sandbox. I'm wondering if there's anyone else using the feature who might be able to answer a question.
Is it required that the merchant account be enabled as a PayPal Payment Pro account? I'm assuming that it does, but I'm hoping someone can tell me definitively.
If I set up a regular business account from the developer console, whenever I try to submit a payment in the OPAC, I get the following message:
** We aren't able to process your payment using your PayPal account at this time. Please go back to merchant and try using a different payment method. **
If the merchant account is configured as a PayPal Payment Pro account, the payment submits successfully.
I've never used a PayPal business account before, and I'm finding PayPal's documentation a little confusing. It appears that the Payment Pro account is needed to work with Koha, but I'm afraid I may have simply misconfigured something when I set up the account in PayPal.
I'm using Koha 16.11.06, if that makes a difference.
Thanks. I'll appreciate any advice.
-- Andy Boze, Associate Librarian University of Notre Dame 208A Hesburgh Library (574) 631-8708