Greetings Sir/Madam, We're using Koha 3.2 and are having a problem with Holds. Patrons cannot place a hold on checked out item, these errors come up instead: Cannot Place Hold Too Many Holds: Patron's name has too many holds. No copies are available to be placed on hold We've already created matching specific Circulation Rules for our library, but it seems that Koha overlook them. The errors completely disappear when we created Circulation Rules for the "Default" library, choosing Patron Category and Item Type as "Default". If we choose anything other than "Default" for both Category and Type, it says "Too Many Holds: Patron's name has too many holds." when patron tried to place a hold, but they can still peform said task successfully. Does anyone know why Koha doesn't use the Circulation Rules we've created for our library, but instead use the rules in "Default" and not very well at that? Is this a bug or implementation shortcoming?