[Koha] Email delivery pending

Katrin Fischer katrin.fischer.83 at web.de
Thu Feb 8 22:56:46 NZDT 2024


the welcome email is sent immediately, but the checkin and checkout
notices are usually only sent out every 15 minutes or to the interval
you have set your process_message_queue.pl cron job. Until the job is
run, the notices remain pending.

It's recommended to not set the interval too low, as the checkin and
checkout notices 'collect' transactions until run and if you set it low
you might end up with multiple emails for the same session.

Hope this helps,


On 08.02.24 10:41, Shankar Reddy Kolle wrote:
> Dear Sir/madam
> Greetings.
> I have migrated Koha version 19.05 to Koha 22.05.08 in Ubuntu 22.04.
> An in-built SMTP server is enabled to send emails to the patron.
> The system sends the welcome email after new patron registration
> but it does not send the chekins and checkout email.
> it is showing the notice is pending.
> Please help me to figure it out.
> Thank you in advance.

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