[Koha] Can't send email from koha

Δημήτρης Δαλαγιώργος dimitrios.dalagiorgos at gmail.com
Sun Oct 15 02:21:04 NZDT 2023


Thank you for your response.

It proved to be even simpler than that: I had forgotten to make the smtp
server the default mail server, so Koha was trying to use the localhost to
send the emails, and failed.

Kind regards,

Dimitrios Dalagiorgos
3rd high school of Kozani
Greece

Στις Παρ 13 Οκτ 2023 στις 10:42 π.μ., ο/η David Nind <david at davidnind.com>
έγραψε:

> You need to ensure that the MTA (Message Transport Agent) you are using on
> your server to send email is configured and working correctly. There are
> many MTAs, such as Postfix, Sendmail, Exim4. There are plenty of tutorials
> and guides on the internet, but these are not specific in any way to Koha.
>
> I don't know anything about MTAs myself, and these days sending email can
> be "complicated"...
>
> If your MTA is working - that is, you can successfully send external email
> from the server (for example, from the server command line) - then in Koha
> you need to ensure:
> - you have emails in the system preferences configured, including
> KohaAdminEmailAddress and ReplyTo
> - your patrons have email addresses
> - email is enabled for your Koha instance: koha-email-enable
> yourinstancename
> - the cronjob to process emails is set up and running: emails are added to
> the message_queue table in the database and are sent when the
> process_message_queue.pl cronjob is run (perl misc/cronjobs/
> process_message_queue.pl)
>
> I hope this helps a little. Hopefully, someone with experience in this can
> comment.
>
> Normally logs are easy to read if you have the right permissions, as they
> are just text files. Do you have enough disk space on the volume your logs
> are on? (df -h /)
>
> David Nind
> New Zealand
>
>
> On Fri, 13 Oct 2023 at 20:19, Δημήτρης Δαλαγιώργος <
> dimitrios.dalagiorgos at gmail.com> wrote:
>
>> Dear all,
>>
>> I think I have properly set up my email setting on Koha, but I can't send
>> any emails. Trying to see the logs crashes the system.
>>
>> Where can I start looking to remedy this?
>>
>> Kind regards,
>>
>> Dimitrios Dalagiorgos
>> 3rd high school of Kozani
>> Greece
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