[Koha] Error: Something went wrong when loading the table

[bongiwe at uks.co.za]

Good day Aleisha,

We checked the plack-error.log and this what we are finding:

Process Backgrounded
2023/11/21-10:39:31 Starman::Server (type Net::Server::PreFork) starting! pid(1143836)
Binding to UNIX socket file "/var/run/koha/library/plack.sock"
Setting gid to "1002 1002"
Setting uid to "1002"


Kind regards,

Bongiwe Shongwe
Chief Technology Officer
Universal Knowledge Software
Tel.:  +27(11) 375-4700
Fax : +27(11) 375-4710
e-mail: bongiwe at uks.co.za
Web: www.uks.co.za

 


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Today's Topics:

   1. Re: Error: Something went wrong when loading the table
      (Aleisha Amohia)


----------------------------------------------------------------------

Message: 1
Date: Mon, 20 Nov 2023 09:04:14 +1300
From: Aleisha Amohia <aleisha at catalyst.net.nz>
To: koha at lists.katipo.co.nz
Subject: Re: [Koha] Error: Something went wrong when loading the table
Message-ID: <0b643a0b-44c6-40c6-8264-71db699608a4 at catalyst.net.nz>
Content-Type: text/plain; charset=UTF-8; format=flowed

Hello,

We've seen this error a few times with our libraries. In our experience is often related to data - dates (such as the order date) in the wrong format in the database, or having NULL values when they shouldn't, or a relationship to another table failing due to a NULL value.

You should be able to get more information on the error in your plack-error.log on the server.

Aleisha

On 17/11/23 21:33, bongiwe at uks.co.za wrote:
> Good day, Support.
>
> We are trying to receive some orders on the system, and we are getting 
> an error "Something went wrong when loading the table. 500: Internal 
> server error". This is not happening with all orders.
>
> We have just migrated to a new server.
>
> Bongiwe Shongwe
>
> _______________________________________________
>
> Koha mailing listhttp://koha-community.org Koha at lists.katipo.co.nz 
> Unsubscribe:https://lists.katipo.co.nz/mailman/listinfo/koha
--
*Aleisha Amohia (she/her)*
Technical Lead | Rōpū kohinga
*Catalyst.Net Limited - Expert Open Source Solutions*

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