[Koha] Background job / Staging MARC import stuck at 0%
Anna Shields
apcshields at gmail.com
Tue May 30 15:05:20 NZST 2023
Michael,
Did you ever have any luck resolving this?
I'm having a similar issue in which my imports get stuck at 0% on the
staging step. I, too, seem to have a functioning RabbitMQ, and none of the
suggestions I saw in this thread seemed to make a difference.
I'm now on v22.11.06-3, and updating hasn't seemed to make any difference,
either.
Anna
On Tue, May 16, 2023 at 7:01 PM <koha-request at lists.katipo.co.nz> wrote:
> Hi Michael,
>
> Did you also restart some services after changing the script including
> memcache?
>
> Sometimes it is necessary but not remember for this case.
>
> You should also look
> https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=33412
>
> Mengü Yazıcıoğlu
> Devinim Yazılım Eğitim Danışmanlık
> Reşit Galip Cad. No: 29/6
> Çankaya/ANKARA
>
> Tel: (312) 446 86 68
> Cep: (532) 701 90 27
>
> On 13.05.2023 16:21, Michael Brown wrote:
> > I tried Mengü's suggestion of editing manage-marc-import.pl, to no
> avail.
> > Still hangs at enqueuement; no messages, no errors, simply hangs and
> spins
> > my CPU into a frenzy. Responses to George's message below:
> >
> > On Wed, May 10, 2023 at 8:34 AM George Veranis <gveranis at dataly.gr>
> wrote:
> >
> >> Hi Michael,
> >>
> >> Could you check the following things:
> >>
> >> 1) if your rabbitmq-server is running ?
> >>
> > Yes.
> >
> >
> >> 1.1) if yes, then check if the cluster of nodes in rabbit exist , the
> >> command is:
> >> rabbitmqctl cluster_status
> >>
> > Cluster status of node rabbit at kiko ...
> > Basics
> >
> > Cluster name: rabbit at kiko
> >
> > Disk Nodes
> > rabbit at kiko
> >
> > Running Nodes
> > rabbit at kiko
> >
> > Versions
> > rabbit at kiko: RabbitMQ 3.9.21 on Erlang 24.3.4.2
> >
> > Maintenance status
> >
> > Node: rabbit at kiko, status: not under maintenance
> >
> > Alarms
> >
> > (none)
> >
> > Network Partitions
> >
> > (none)
> >
> > Listeners
> >
> > Node: rabbit at kiko, interface: [::], port: 61613, protocol: stomp,
> purpose:
> > STOMP
> > Node: rabbit at kiko, interface: [::], port: 25672, protocol: clustering,
> > purpose: inter-node and CLI tool communication
> > Node: rabbit at kiko, interface: [::], port: 5672, protocol: amqp, purpose:
> > AMQP 0-9-1 and AMQP 1.0
> >
> > Feature flags
> >
> > Flag: implicit_default_bindings, state: enabled
> > Flag: maintenance_mode_status, state: enabled
> > Flag: quorum_queue, state: enabled
> > Flag: stream_queue, state: enabled
> > Flag: user_limits, state: enabled
> > Flag: virtual_host_metadata, state: enabled
> >
> >
> >
> >> 1.1.1) if not shows you something in json format you can try to start it
> >> with command
> >> rabbitmqctl start_app
> >>
> >> N/A, rabbitmq is already running.
> >
> >> 1.2 ) If no , start it and check the logs from your rabbitmq-server at
> >> /var/log/rabbitmq/ and check if the service is start it normally .
> >>
> >> N/A, rabbitmq is already running.
> >
> >> 2) check the worker-output.log on your koha if koha write there
> something
> >> and have koha connection with rabbit server .
> >>
> >> I cannot find a file called "worker-output.log" anywhere in my Alma
> > installation.
> >
> >
> >> Best Regards,
> >> George
> >>
> >>
> >> -----Original Message-----
> >> From: Koha <koha-bounces at lists.katipo.co.nz> On Behalf Of Michael Brown
> >> Sent: Wednesday, May 10, 2023 3:50 PM
> >> To: Cindy Murdock Ames <cmurdock at ccfls.org>
> >> Cc: koha at lists.katipo.co.nz
> >> Subject: Re: [Koha] Background job / Staging MARC import stuck at 0%
> >>
> >> Hi Cindy, apologies for the double-response: I had unsubscribed from
> the
> >> koha list so my response didn't get added to the thread. I wanted to
> remedy
> >> that, and also say that, because I had unsubscribed, I missed Mengü's
> >> suggestion of updating manage-marc-import.pl. I am eager to try that
> fix
> >> and will report back later today or tomorrow with my findings. Here's my
> >> original response to Cindy before re-subscribing to to the koha list:
> >>
> >> Yes, my koha-conf.xml does contain that block because I added it during
> >> the initial setup. (You're right, it wasn't there originally.)
> >>
> >> However, it doesn't help; I still cannot import batch bib records in
> Koha
> >> 22.11 the way I could in Koha 22.05. The enqueuement hangs and sends my
> >> cpu through the roof until I navigate away from that page. I've gotten
> one
> >> off-list suggestion that upgrading to the newest Koha fixes the problem.
> >> Unfortunately for me, I don't really have time for that right now, so I
> >> have (at least temporarily) abandoned my efforts with Koha.
> >>
> >> Thanks for your suggestion!
> >>
> >> Bests,
> >> Michael
> >>
> >> On Tue, May 9, 2023 at 4:40 PM Michael Brown <michael8rown at gmail.com>
> >> wrote:
> >>
> >>> Hi Cindy,
> >>>
> >>> Yes, my koha-conf.xml does contain that block because I added it
> >>> during the initial setup. (You're right, it wasn't there originally.)
> >>>
> >>> However, it doesn't help; I still cannot import batch bib records in
> >>> Koha
> >>> 22.11 the way I could in Koha 22.05. The enqueuement hangs and sends
> >>> my cpu through the roof until I navigate away from that page. I've
> >>> gotten one off-list suggestion that upgrading to the newest Koha fixes
> >> the problem.
> >>> Unfortunately for me, I don't really have time for that right now, so
> >>> I have (at least temporarily) abandoned my efforts with Koha.
> >>>
> >>> Thanks for your suggestion!
> >>>
> >>> Bests,
> >>> Michael
> >>>
> >>> On Tue, May 9, 2023 at 1:37 PM Cindy Murdock Ames <cmurdock at ccfls.org>
> >>> wrote:
> >>>
> >>>> Hi Michael,
> >>>>
> >>>> Can you confirm your koha-conf.xml contains a message broker section,
> >>>> like this?
> >>>>
> >>>> <message_broker>
> >>>> <hostname>localhost</hostname>
> >>>> <port>61613</port>
> >>>> <username>guest</username>
> >>>> <password>guest</password>
> >>>> <vhost></vhost>
> >>>> </message_broker>
> >>>>
> >>>> I had the same problem after upgrading from 22.05 to 22.11; I'm
> >>>> guessing
> >>>> 22.05 must have had some defaults set in the code that allowed the
> >>>> message broker to start automatically without this section whereas
> >> 22.11 must not.
> >>>> I was missing this section and added it and was able to complete
> >>>> imports after restarting Koha.
> >>>>
> >>>> I'm still having the issue with zombie background jobs (I'm afraid to
> >>>> test rolling back the code on a production server) but I made a hacky
> >>>> bash script to run as a cron job to check for them and kill them off
> >>>> so at least our staff can do batch imports without issue, but that's
> >> another matter.
> >>>> HTH!
> >>>> Cindy
> >>>>
> >>>>
> >>>> -----------------------------------------------------------
> >>>> Cindy Murdock Ames
> >>>> IT Services Director
> >>>> Meadville Public Library | CCFLS
> >>>> https://meadvillelibrary.org | https://ccfls.org
> >>>>
> >>>> Please report tech support issues in Mantis:
> >>>> https://mantis.ccfls.org
> >>>>
> >>>>
> >>>> On Thu, Mar 2, 2023 at 8:51 AM Michael Brown <michael8rown at gmail.com>
> >>>> wrote:
> >>>>
> >>>>> Greetings:
> >>>>>
> >>>>> My name is Michael Brown and I am a professional cataloger and
> >>>>> SirsiDynix System Admin at the Texas State Library & Archives in
> >>>>> Austin (20+ years now). I have been using Koha on Arch Linux in my
> >>>>> home library for about a year now. I am migrating my home server to
> >>>>> AlmaLinux and I'm having a problem.
> >>>>>
> >>>>> I am running Koha 22.11.03.000 Rosalie on AlmaLinux 9.1. Staging a
> >>>>> MARC file for import gets stuck at 0%. On screen, I am able to
> >>>>> select the file for import (bib.mrc), review the profile options
> >>>>> (but I don't change any defaults), and then click on "Stage for
> >>>>> import" at the bottom. Next screen
> >>>>> reads:
> >>>>>
> >>>>> The job has been enqueued! It will be processed as soon as
> >> possible.
> >>>>> 0%
> >>>>> View detail of the enqueued job
> >>>>>
> >>>>> After a few seconds, it changes to (and then hangs at):
> >>>>>
> >>>>> The job has been enqueued! It will be processed as soon as
> >> possible.
> >>>>> 0% Not started
> >>>>> View detail of the enqueued job
> >>>>>
> >>>>> Clicking on "View detail of the enqueued job" I see:
> >>>>>
> >>>>> Details of job #22
> >>>>>
> >>>>> Job ID: 22
> >>>>> Status: New
> >>>>> Progress: 0 / 0
> >>>>> Type: Staged MARC records for import
> >>>>> Queued: 03/02/2023 05:42
> >>>>> Started:
> >>>>> Ended:
> >>>>>
> >>>>> Report
> >>>>> Detailed messages
> >>>>> Return to the job list
> >>>>>
> >>>>> The corresponding entry in mariadb is:
> >>>>>
> >>>>> id 22
> >>>>> status new
> >>>>> progress NULL
> >>>>> size 0
> >>>>> borrowernumber 1
> >>>>> type stage_marc_for_import
> >>>>> queue Name of the queue the job is sent to long_tasks data
> >>>>> {"encoding":"UTF-8","comments":"","basket_id":null...
> >>>>> context JSON-serialized context information for the job
> >>>>> {"flags":1,"branch":"ALMA","interface":"intranet",...
> >>>>> enqueued_on 2023-03-02 05:42:33
> >>>>> started_on NULL
> >>>>> ended_on NULL
> >>>>>
> >>>>> (If you need to see the full entries for "data" and "context",
> >>>>> please let me know.)
> >>>>>
> >>>>> tmp, koha_upload, and lock directories have been tweaked and fine
> >> tuned.
> >>>>> I
> >>>>> was getting early warnings about them not being set in koha-conf.xml
> >>>>> so I created them (and set correct permissions) and I can see the
> >>>>> uploaded file (for job 22 the name is
> >>>>> 2287629673fb980ad4102f62ebeaa1b9_bib.mrc), so the actual upload
> >>>>> function appears to be working.
> >>>>>
> >>>>> I am getting no apache errors and no other on-screen diagnostics.
> >>>>>
> >>>>> I have Koha 22.05.02.000 running on Arch Linux that imports this
> >>>>> file just fine. Similarly, I have Koha latest running on a Debian VM
> >>>>> that can import this file just fine, too.
> >>>>>
> >>>>> What am I missing?
> >>>>>
> >>>>> Details of my system:
> >>>>>
> >>>>> Koha version: 22.11.03.000 Rosalie
> >>>>> OS version ('uname -a'): Linux alma 5.14.0-162.12.1.el9_1.x86_64 #1
> >>>>> SMP PREEMPT_DYNAMIC Mon Jan 23 14:51:52 EST 2023 x86_64 Perl
> >>>>> interpreter: /usr/bin/perl Perl version: 5.032001 Perl @INC:
> >>>>> /usr/share/koha/lib
> >>>>> /usr/local/lib64/perl5/5.32
> >>>>> /usr/local/share/perl5/5.32
> >>>>> /usr/lib64/perl5/vendor_perl
> >>>>> /usr/share/perl5/vendor_perl
> >>>>> /usr/lib64/perl5
> >>>>> /usr/share/perl5
> >>>>> /var/lib/koha/plugins
> >>>>> MySQL version: mysql Ver 15.1 Distrib 10.5.16-MariaDB, for Linux
> >>>>> (x86_64) using EditLine wrapper Apache version: Server version:
> >>>>> Apache/2.4.53 (AlmaLinux) Server built:
> >>>>> Jul
> >>>>> 20 2022 00:00:00
> >>>>> Memcached: Servers: 127.0.0.1:11211 | Namespace: KOHA | Status:
> >>>>> running. |
> >>>>> Config read from: koha-conf.xml
> >>>>> Zebra version: Zebra 2.2.7 (C) 1994-2023, Index Data Zebra is free
> >>>>> software, covered by the GNU General Public License, and you are
> >>>>> welcome to change it and/or distribute copies of it under certain
> >>>>> conditions. SHA1
> >>>>> ID:
> >>>>> ac40f289672405a299436d73c1532f9906774cc6 Using ICU Zebra status:
> >>>>> Running Message broker: Using RabbitMQ Date and time: 03/01/2023
> >>>>> 16:20 Time zone: Used: America/Chicago | Config: Undefined |
> >>>>> Environment (TZ):
> >>>>> Undefined
> >>>>>
> >>>>> Thanks,
> >>>>> Michael
> >>>>> _______________________________________________
> >>>>>
> >>>>> Koha mailing list http://koha-community.org Koha at lists.katipo.co.nz
> >>>>> Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
> >>>>>
> >> _______________________________________________
> >>
> >> Koha mailing list http://koha-community.org Koha at lists.katipo.co.nz
> >> Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
> >>
> >>
> > _______________________________________________
> >
> > Koha mailing list http://koha-community.org
> > Koha at lists.katipo.co.nz
> > Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
>
>
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