[Koha] SMTP configuration error

[Katrin Fischer]

Hi Naveen,

when running command-line scripts from Koha, make sure to always run
them as the Koha user. That should take care of the 'koha-conf.xml'
problem you are seeing. If you have a package installation you can use
'koha-shell <instance name>' to give you a shell with the environment
needed.

There should never be a need to change any paths in files.

Hope this helps,

Katrin


On 10.06.22 12:19, Ms. Naveen Ali wrote:
> Dear All,
>
> I am trying to setup SMTP to send email notices;
>
> Using KOHA 21.11 and have configured the SMTP servers using the option in the Administration Module
> I have configured Gmail SMTP with the following information
> Host: smtp.gmail.com Port: 587
> Timeout:120s SSL: SSL
> Authentication: Yes (My gmail email address and password)
>
> I am receiving failed email status with "Unhandled email failure, check the logs for further details"
>
> Looking into mailing list threads, i tried running the process_message_queue.pl manually and got the following error
>
> library at KOHA:/usr/share/koha/bin/cronjobs$ ./process_message_queue.pl
> unable to locate Koha configuration file koha-conf.xml at /usr/share/koha/lib/C4/Context.pm line 170.
> Use of uninitialized value in concatenation (.) or string at /usr/share/koha/lib/C4/Templates.pm line 153.
> Use of uninitialized value $file in exists at /usr/share/koha/lib/Koha/Config.pm line 78.
> Use of uninitialized value $file in hash element at /usr/share/koha/lib/Koha/Config.pm line 79.
> Use of uninitialized value $file in hash element at /usr/share/koha/lib/Koha/Config.pm line 82.
> Use of uninitialized value $file in exists at /usr/share/koha/lib/Koha/Config.pm line 78.
> Use of uninitialized value $file in hash element at /usr/share/koha/lib/Koha/Config.pm line 82.
> Use of uninitialized value $INC[-1] in string eq at /usr/share/koha/lib/Koha/Plugins.pm line 40.
> Use of uninitialized value $INC[-1] in string eq at /usr/share/perl/5.30/Net/Config.pm line 27.
> Use of uninitialized value in require at /usr/share/perl/5.30/Net/Config.pm line 29.
> Use of uninitialized value $file in exists at /usr/share/koha/lib/Koha/Config.pm line 78.
> Use of uninitialized value $file in hash element at /usr/share/koha/lib/Koha/Config.pm line 82.
> Use of uninitialized value $file in exists at /usr/share/koha/lib/Koha/Config.pm line 78.
> Use of uninitialized value $file in hash element at /usr/share/koha/lib/Koha/Config.pm line 82.
> DBIx::Class::Storage: BI::catch {...} (): DBI Connection failed: Can't call method "get" on an undefined value at /usr/share/koha/lib/Koha/Database.pm line 61. at /usr/share/koha/lib/Koha/Database.pm line 139
>
> I tried updating the the /usr/share/koha/lib/C4/Context.pm file with the path /etc/koha/sites/library/koha-conf.xml but no success. How do I resolve this issue??
>
> With thanks and best regards,
>
> Naveen Ali
>
> ITM-JE (EAKL)
> Inst Representative for
> HEC Digital Library Resources.
> NEDUET, Karachi.
>
>
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