[Koha] Reoccurring DBMS auto increment issue

[Michael Kuhn]

Hi Jonathan

You wrote:

 > Hi Michael, what do you have in the Koha log files?

When trying to delete a user, logfile "/var/log/koha/embl/plack.log" says:

192.168.210.80 - - [21/Jun/2021:17:16:58 +0200] "GET 
/intranet/members/deletemem.pl?member=83 HTTP/1.1" 200 32438 
"https://libcatalog-testusers.embl.de/cgi-bin/koha/members/moremember.pl?borrowernumber=84" 
"Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0"
192.168.210.80 - - [21/Jun/2021:17:17:44 +0200] "GET 
/intranet/members/deletemem.pl?csrf_token=9aea7e6464047b5c52c5ee3c6af5955bbf1b78a6%2Cbfb8e2961b2275e44a1fa49235060091ccece7fe%2C1624288618&member=83&op=delete_confirmed 
HTTP/1.1" 500 136 
"https://libcatalog-testusers.embl.de/cgi-bin/koha/members/deletemem.pl?member=84" 
"Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0"

At the same time "/var/log/apache2/other_vhosts_access.log" says:

libcatalog-test.embl.de:443 192.168.210.80 - - [21/Jun/2021:17:16:58 
+0200] "GET /cgi-bin/koha/members/deletemem.pl?member=83 HTTP/1.1" 200 
7192 
"https://libcatalog-testusers.embl.de/cgi-bin/koha/members/moremember.pl?borrowernumber=84" 
"Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0"
libcatalog-test.embl.de:443 192.168.210.80 - - [21/Jun/2021:17:17:44 
+0200] "GET 
/cgi-bin/koha/members/deletemem.pl?csrf_token=9aea7e6464047b5c52c5ee3c6af5955bbf1b78a6%2Cbfb8e2961b2275e44a1fa49235060091ccece7fe%2C1624288618&member=83&op=delete_confirmed 
HTTP/1.1" 500 532 
"https://libcatalog-testusers.embl.de/cgi-bin/koha/members/deletemem.pl?member=84" 
"Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0"


Best wishes: Michael
-- 
Geschäftsführer · Diplombibliothekar BBS, Informatiker eidg. Fachausweis
Admin Kuhn GmbH · Pappelstrasse 20 · 4123 Allschwil · Schweiz
T 0041 (0)61 261 55 61 · E mik at adminkuhn.ch · W www.adminkuhn.ch



> Le lun. 21 juin 2021 à 21:01, Michael Kuhn <mik at adminkuhn.ch> a écrit :
>>
>> Hi
>>
>> We are working with Debian GNU/Linux 10, MariaDB 10.3.27 and Koha
>> 20.11.00 (using Shibboleth authentication).
>>
>> To avoid auto increment issues we have implemented the solution
>> described in
>> https://wiki.koha-community.org/wiki/DBMS_auto_increment_fix#Single_instance_setup
>> - of course replacing "koha_kohadev" with the name of our own database,
>> then restarted MariaDB.
>>
>> We did this even if the page says only versions prior to MariaDB 10.2.24
>> are affected. However, if we implement the fix or not, the following
>> problem occurs:
>>
>> When we manually create a new Koha user (e. g. 84) and then try to
>> delete it in the staff client, the message appears "An Error Occurred /
>> 500 Internal Server Error". In Koha menu "About Koha > System
>> information" it says "The following ids exist in both tables borrowers
>> and deletedborrowers: 84".
>>
>> So we delete that number in MariaDB using SQL statement "DELETE FROM
>> deletedborrowers where borrowernumber=84;". After that table
>> "deletedborrowers" is empty and Koha menu "About Koha > System
>> information" says "No warnings.". Again we try to delete the user, the
>> internal server error occurs, etc ad infinitum.
>>
>> Are we doing something wrong?
>>
>> Best wishes: Michael
>> --
>> Geschäftsführer · Diplombibliothekar BBS, Informatiker eidg. Fachausweis
>> Admin Kuhn GmbH · Pappelstrasse 20 · 4123 Allschwil · Schweiz
>> T 0041 (0)61 261 55 61 · E mik at adminkuhn.ch · W www.adminkuhn.ch
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