[Koha] written off amount reflect in credit after return of book

[Katrin Fischer]

Hi Vinod,

I think in the GUI you only have the option of voiding them. For
recommending a database side change I am not sure enough about possible
side effects - maybe someone else could help.

Katrin

On 20.10.20 18:13, vinod mishra wrote:
> Hello Katrin
>
> Thanks a lot, so only way for me is to void the credit amount which
> shows after checked in of books ?
>
> Because we have already extended the due date and almost 1000s of
> users fine has been written off in the system. Please suggest if there
> is any alternative to avoid credit now else all users credit needs to
> be voided I guess after return of books.
>
> Thanks
>
> On Tue, 20 Oct 2020 20:03 Katrin Fischer, <katrin.fischer.83 at web.de
> <mailto:katrin.fischer.83 at web.de>> wrote:
>
>     Hi Vinod,
>
>     the Due date batch editing doesn't act like a renewal, it changes the
>     due date of the existing checkouts directly. So when they are already
>     overdue with an accrueing fine, the fine remains as accrueing and that
>     causes the credit on return. I'd recommend against using it for items
>     already overdue for this reason if your library is charging fines
>     and to
>     manually renew those items first to "deactivate" the fines process.
>
>     i am not sure if there is a way to prevent the Credits now without
>     changing things directly in the database.
>
>     Hope that explains,
>
>     Katrin
>
>
>     On 20.10.20 14:00, vinod mishra wrote:
>     > Hello
>     >
>     > Due to covid 19 we have written off several fines and extended
>     the due date
>     > with bulk due date extend option. When the user is returning the
>     books the
>     > same written off amount reflect in his/her account under CREDIT.
>     >
>     > Once void all credit then it does not reflect anything. Please
>     suggest
>     >
>     > Koha 20.05.04
>     >
>     > With Regards,
>     >
>     > Vinod Kumar Mishra,
>     > Assistant Librarian,
>     > Biju Patnaik Central Library (BPCL),
>     > NIT Rourkela,
>     > Sundergadh-769008,
>     > Odisha,
>     > India.
>     > Mob:91+9439420860
>     > URL: http://vinod.itshelp.co.in/
>     > ORCID ID: http://orcid.org/0000-0003-4666-7874
>     >
>     > *"Spiritual relationship is far more precious than physical.
>     Physical
>     > relationship divorced from spiritual is body without soul" --
>     Mahatma
>     > Gandhi*
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