[Koha] written off amount reflect in credit after return of book

[Katrin Fischer]

Hi Vinod,

the Due date batch editing doesn't act like a renewal, it changes the
due date of the existing checkouts directly. So when they are already
overdue with an accrueing fine, the fine remains as accrueing and that
causes the credit on return. I'd recommend against using it for items
already overdue for this reason if your library is charging fines and to
manually renew those items first to "deactivate" the fines process.

i am not sure if there is a way to prevent the Credits now without
changing things directly in the database.

Hope that explains,

Katrin


On 20.10.20 14:00, vinod mishra wrote:
> Hello
>
> Due to covid 19 we have written off several fines and extended the due date
> with bulk due date extend option. When the user is returning the books the
> same written off amount reflect in his/her account under CREDIT.
>
> Once void all credit then it does not reflect anything. Please suggest
>
> Koha 20.05.04
>
> With Regards,
>
> Vinod Kumar Mishra,
> Assistant Librarian,
> Biju Patnaik Central Library (BPCL),
> NIT Rourkela,
> Sundergadh-769008,
> Odisha,
> India.
> Mob:91+9439420860
> URL: http://vinod.itshelp.co.in/
> ORCID ID: http://orcid.org/0000-0003-4666-7874
>
> *"Spiritual relationship is far more precious than physical. Physical
> relationship divorced from spiritual is body without soul" -- Mahatma
> Gandhi*
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