[Koha] Item cannot be checked out twice on 3M self-check within the same day

[Katrin Fischer]

Hi Peter,

sorry, I am out of ideas then. What you see seems to be related to

*Bug 19457*
<https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19457> - If
CheckPrevCheckout is set to "Do", then checkouts are blocked at the
SIPServer (Needs Signoff]

Turning the feature off should still have worked I think.

Katrin

On 31.01.19 16:38, Peter Lau wrote:
> Dear Katrin,
>
> Thanks for your information.
>
> I was told that the SIP server was restarted for configuration changes
> to take effect frequently.
>
> Thanks and regards,
>
> *Peter Lau*
>
> Librarian
>
> Tel: (852) 3977 9868 | Email: peter.lau at yccece.edu.hk
> <mailto:library at yccece.edu.hk> | Fax: (852) 23384320
>
> 2 Tin Wan Hill Road, Tin Wan, Aberdeen
>
> *YCCECE, Here We Grow Our Future | *www.yccece.edu.hk
> <http://www.yccece.edu.hk/>
>
>
>
> On Thu, Jan 31, 2019 at 6:10 PM Katrin Fischer
> <Katrin.Fischer.83 at web.de <mailto:Katrin.Fischer.83 at web.de>> wrote:
>
>     Hi Peter,
>
>     that sounds right. Sometimes it takes a SIP server restart for
>     configuration changes to take effect. That's what I'd try next.
>
>     Katrin
>
>     > Gesendet: Donnerstag, 31. Januar 2019 um 10:21 Uhr
>     > Von: "Peter Lau" <peter.lau at yccece.edu.hk
>     <mailto:peter.lau at yccece.edu.hk>>
>     > An: "Katrin Fischer" <Katrin.Fischer.83 at web.de
>     <mailto:Katrin.Fischer.83 at web.de>>
>     > Cc: "koha list" <koha at lists.katipo.co.nz
>     <mailto:koha at lists.katipo.co.nz>>
>     > Betreff: RE: [Koha] Item cannot be checked out twice on 3M
>     self-check within the same day
>     >
>     > Hi Katrin,
>     >
>     >
>     >
>     > I have checked that our setting is “Do not check borrower
>     checkout history
>     > to see if the current item has been checked out before.”
>     >
>     >
>     >
>     > That’s why it has no problem over the Circulation Counter but
>     the problem
>     > is with 3M self-check machine.
>     >
>     > Thanks & regards,
>     >
>     > *Peter Lau*
>     >
>     > Librarian
>     >
>     > Tel: (852) 3977 9868 | Email: Peter.Lau at yccece.edu.hk
>     <mailto:Peter.Lau at yccece.edu.hk> | Fax: (852) 23384320
>     >
>     >  [image:
>     >
>     https://docs.google.com/uc?export=download&id=1wiYZQsqhNTJZjyNbLJx-6ODZyoYE5NNu&revid=0BzpPRj4UE0XeT1R2WUt2dnhmTFBBeEpVR3dqcU5QbnF6NVg4PQ]
>     >
>     > 2 Tin Wan Hill Road, Tin Wan, Aberdeen
>     >
>     > *YCCECE, Here We Grow Our Future | *www.yccece.edu.hk
>     <http://www.yccece.edu.hk>
>     >
>     >
>     >
>     > *From:* Katrin Fischer [mailto:Katrin.Fischer.83 at web.de
>     <mailto:Katrin.Fischer.83 at web.de>]
>     > *Sent:* Thursday, 31 January 2019 5:12 PM
>     > *To:* Peter Lau <peter.lau at yccece.edu.hk
>     <mailto:peter.lau at yccece.edu.hk>>
>     > *Cc:* koha list <koha at lists.katipo.co.nz
>     <mailto:koha at lists.katipo.co.nz>>
>     > *Subject:* Aw: [Koha] Item cannot be checked out twice on 3M
>     self-check
>     > within the same day
>     >
>     >
>     >
>     >
>     >
>     > Hi Peter,
>     >
>     >
>     >
>     > every time Koha would ask for confirmation on the circulation
>     desk, it
>     > might just say "no" on the self check. This messages is because
>     of your
>     > setting of the CheckPrevCheckout  system preference.
>     >
>     >
>     >
>     > Hope this helps,
>     >
>     >
>     >
>     > Katrin
>     >
>     >
>     >
>     > *Gesendet:* Donnerstag, 31. Januar 2019 um 09:08 Uhr
>     > *Von:* "Peter Lau" <peter.lau at yccece.edu.hk
>     <mailto:peter.lau at yccece.edu.hk>>
>     > *An:* "koha list" <koha at lists.katipo.co.nz
>     <mailto:koha at lists.katipo.co.nz>>
>     > *Betreff:* [Koha] Item cannot be checked out twice on 3M
>     self-check within
>     > the same day
>     >
>     > With our 3M self-check machine, we have found that once we have
>     checked out
>     > and checked in an item, we can’t check-out this item 2nd time.
>     >
>     >
>     >
>     > The error message is “Item not checked out. Item cannot be issued
>     > PREVISSUE. Please take the item to the desk”.
>     >
>     > Thanks & regards,
>     >
>     > *Peter Lau*
>     >
>     > Librarian
>     >
>     > Tel: (852) 3977 9868 | Email: Peter.Lau at yccece.edu.hk
>     <mailto:Peter.Lau at yccece.edu.hk> | Fax: (852) 23384320
>     >
>     > [image:
>     >
>     https://docs.google.com/uc?export=download&id=1wiYZQsqhNTJZjyNbLJx-6ODZyoYE5NNu&revid=0BzpPRj4UE0XeT1R2WUt2dnhmTFBBeEpVR3dqcU5QbnF6NVg4PQ
>     > ]
>     >
>     > 2 Tin Wan Hill Road, Tin Wan, Aberdeen
>     >
>     > *YCCECE, Here We Grow Our Future | *www.yccece.edu.hk
>     <http://www.yccece.edu.hk>
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>     >
>