[Koha] Question regarding PayPal payments in OPAC [SOLVED]

[Andy Boze]

Hi, all. I thought I'd follow up with what I found out in case anyone 
else runs into a problem with PayPal.

Apparently PayPal made a change that removed the option of paying via 
debit or credit card. I learned about that from a bug reported about a 
month ago, < 
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19007 >. It 
didn't appear that it was related to my problem, but since the bug 
report included a patch, I implemented it on my test system.

Interestingly, now that I have the patch in place, I no longer need to 
have a Business Pro account in order for payments to be processed; I can 
summit payments successfully via a PayPal account or a debit/credit card 
using just a regular PayPal business account.

One other thing I learned along the way is that the business account has 
to be enabled to accept the currency of the sending system. My Koha 
library's default currency is the British Pound. I had to add that 
currency to my PayPal account, which by default accepted US Dollars, in 
order for the payment transaction to complete.

All of this is just by observation of trial and error, so I can't say 
it's completely correct. It's just what ended up working for me.

On 8/28/17 3:09 PM, Andy Boze wrote:
> Hi, all. I've configured PayPal in the OPAC in my test environment and 
> I've been testing in the PayPal sandbox. I'm wondering if there's anyone 
> else using the feature who might be able to answer a question.
> 
> Is it required that the merchant account be enabled as a PayPal Payment 
> Pro account? I'm assuming that it does, but I'm hoping someone can tell 
> me definitively.
> 
> If I set up a regular business account from the developer console, 
> whenever I try to submit a payment in the OPAC, I get the following 
> message:
> 
> **
> We aren't able to process your payment using your PayPal account at this 
> time. Please go back to merchant and try using a different payment method.
> **
> 
> If the merchant account is configured as a PayPal Payment Pro account, 
> the payment submits successfully.
> 
> I've never used a PayPal business account before, and I'm finding 
> PayPal's documentation a little confusing. It appears that the Payment 
> Pro account is needed to work with Koha, but I'm afraid I may have 
> simply misconfigured something when I set up the account in PayPal.
> 
> I'm using Koha 16.11.06, if that makes a difference.
> 
> Thanks. I'll appreciate any advice.
> 

-- 
Andy Boze, Associate Librarian
University of Notre Dame
208A Hesburgh Library
(574) 631-8708