[Koha] Issues with Koha email notifications

[Adelaide McDonnell]

Hello!

We have recently encountered an issue with sending email notifications (overdue, coming due, etc.). In an attempt to troubleshoot, I am wondering if there is someone who can walk me through the different steps that Koha takes to send an email notification off-list. I unfortunately don't know much about how it was set up, and there seems to be a variety of ways to get the notifications through (we use sendmail on an Ubuntu server). Our IT department has ruled out any issues with the mail server proper, and I just don't know where to look if something has gone wrong.

Thank you in advance!!

Adelaide McDonnell, MLIS
LIBRARY SERVICES MANAGER
the royal conservatory
TELUS Centre for Performance and Learning
273 Bloor Street West
Toronto, ON M5S 1W2
416.408.2824 x338
www.rcmusic.ca<http://www.rcmusic.ca/>



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