[Koha] Issues with Koha email notifications

Adelaide McDonnell adelaide.mcdonnell at rcmusic.ca
Wed Nov 22 09:01:29 NZDT 2017


Hello!

We have recently encountered an issue with sending email notifications (overdue, coming due, etc.). In an attempt to troubleshoot, I am wondering if there is someone who can walk me through the different steps that Koha takes to send an email notification off-list. I unfortunately don't know much about how it was set up, and there seems to be a variety of ways to get the notifications through (we use sendmail on an Ubuntu server). Our IT department has ruled out any issues with the mail server proper, and I just don't know where to look if something has gone wrong.

Thank you in advance!!

Adelaide McDonnell, MLIS
LIBRARY SERVICES MANAGER
the royal conservatory
TELUS Centre for Performance and Learning
273 Bloor Street West
Toronto, ON M5S 1W2
416.408.2824 x338
www.rcmusic.ca<http://www.rcmusic.ca/>



Note: This email message and any attachments are intended only for the use of the individual to which it is addressed, and may contain information that is privileged, confidential and exempt from disclosure under applicable law. If the recipient of this email is not the intended recipient (or the employee or agent responsible for delivering the email to the intended recipient), you are hereby notified that any review, dissemination, distribution or copying or other use of this message is strictly prohibited. If you have received this communication in error, please notify the sender immediately by return email and delete this message and attachments from your system, thank you.


More information about the Koha mailing list