[Koha] Help: Patron Cards Creation <B_address> <B_Address2> Fields Not Responding

[olufunmilayo favour]

Dear All,
My name is Olufunmilayo. I am a Systems Librarian with the University of Jos Library, Nigeria. Thank you for your good works.

I have put <B_address> <B_Address2> in the text box of one of the fields  in "Edit Layout" Window of the "Print Patron Cards" koha feature. When I opened the resulting PDF file generated from managing batches, exact texts in the field's text box were returned just as they were input instead of displaying the values in the fields. However, when I input <address> in the textbox of the same field, and I ran the Batch export, it display the correct values.

What could be wrong with the fields <B_address> and <B_Address2>. Any help about this please?

Your advice will be appreciated.

Thank you. 

Olufunmilayo FATISystems LibrarianUniversity of Jos LibraryNigeria