[Koha] Bulk Patron Image upload zip file giving Error 500

[Sunil Sharma]

Hello Friends,

If someone faced the problem mentioned in my previous mail attached below
and having any solution, please guide.

I am using Koha 16.05.12 with Debian 8.3 OS on my cloud server.

Currently, I am facing a very strange problem while uploading a single
patron image via Koha Bulk Patron image upload tool, the image file is
uploading fine. But When I tried using *zip file* of all patron images with
a mapped text file named as IDLINK.TXT, As soon as I browse the zip file
and try to upload the images, the images are uploaded but instead of result
page, the page will through error 500.

I had checked many Koha versions i.e. Koha 3.22.x, Koha 16.05.x, Koha
16.11.x but same *error 500* will be the result.

To troubleshoot the problem I had tested the same Koha versions with same
zip file at my local virtual machine but the strange problem which I found,
that* all Koha* versions with bulk patron upload feature *worked fine on
Debian 8.2 *but *through error 500 with Debian 8.3 and onwards i.e. 8.4,
8.8 etc. *

I had tested with different Apache versions but on Debian 8.2 all things
worked fine, but on Debian 8.3 no success (may be any security fetch or
something wrong is there)

As there are a lot of other application are running on my cloud server so I
can't change the OS. Please guide me what will I do?

The Koha error logs are as given below:





*[Thu Jul 12 13:43:02.2017] [http:error] [pid 16357] [client x.x.x.x]
AH02429: Response header name ' extracting' contains invalid characters,
aborting request, referer:
http://example.com/cgi-bin/koha/tools/picture-upload.pl
<http://example.com/cgi-bin/koha/tools/picture-upload.pl>[Thu Jul 12
13:50:38.2017] [http:error] [pid 14327] [client x.x.x.x] AH02429: Response
header name '  inflating' contains invalid characters, aborting request,
referer: http://example.com/cgi-bin/koha/tools/picture-upload.pl
<http://example.com/cgi-bin/koha/tools/picture-upload.pl>[Thu Jul 12
13:59:27.2017] [http:error] [pid 25507] [client x.x.x.x] AH02429: Response
header name '  inflating' contains invalid characters, aborting request,
referer: http://example.com/cgi-bin/koha/tools/picture-upload.pl
<http://example.com/cgi-bin/koha/tools/picture-upload.pl>*


Any pointers would be of help.


On Fri, Jul 14, 2017 at 3:19 PM, Sunil Sharma <koha.sunil007 at gmail.com>
wrote:

> Hi Ian Bays,
>
> Thank you very much for the valuable input.
>
> I had checked and you are right that all patron images are uploading
> correctly but was failing when trying to show the results page with the
> error 500 as you observed.
>
> Now, it is confirmed with your mail that something is wrong. Please guide
> if you will find any solution for this problem.
>
> If someone else faced this problem and having solution, please guide.
>
>
>
> On Fri, Jul 14, 2017 at 2:19 PM, Ian Bays <ian.bays at ptfs-europe.com>
> wrote:
>
>> Hello,
>>
>> I have noticed the same problem uploading a zip file of patron images and
>> saw similar messages in the log file.
>>
>> However on checking the patron records saw the images so I concluded that
>> the upload was working correctly but was failing when trying to show the
>> results page with the error 500.
>>
>> There is definitely something wrong but you might like to check to see if
>> the upload actually worked OK.
>>
>> Best regards.
>> Ian
>>
>> On 13/07/2017 06:32, Sunil Sharma wrote:
>>
>>> Hello Friends,
>>>
>>> I am using Koha 16.05.12 with Debian 8.3 OS on my cloud server.
>>>
>>> Currently, I am facing a very strange problem while uploading a single
>>> patron image via Koha Bulk Patron image upload tool, the image file is
>>> uploading fine. But When I tried using *zip file* of all patron images
>>> with
>>> a mapped text file named as IDLINK.TXT, As soon as I browse the zip file
>>> and try to upload the file, the page will through error 500.
>>>
>>> I had checked many Koha versions i.e. Koha 3.22.x, Koha 16.05.x, Koha
>>> 16.11.x but same *error 500* will be the result.
>>>
>>> To troubleshoot the problem I had tested the same Koha versions with same
>>> zip file at my local virtual machine but the strange problem which I
>>> found,
>>> that* all Koha* versions with bulk patron upload feature *worked fine on
>>> Debian 8.2 *but *through error 500 with Debian 8.3 *
>>>
>>> I had tested with different Apache versions but on Debian 8.2 all things
>>> worked fine, but on Debian 8.3 no success (may be any security fetch or
>>> something wrong is there)
>>>
>>> As there are a lot of other application are running on my cloud server
>>> so I
>>> can't change the OS. Please guide me what will I do?
>>>
>>> The Koha error logs are as given below:
>>>
>>>
>>>
>>>
>>>
>>> *[Thu Jul 12 13:43:02.2017] [http:error] [pid 16357] [client x.x.x.x]
>>> AH02429: Response header name ' extracting' contains invalid characters,
>>> aborting request, referer:
>>> http://example.com/cgi-bin/koha/tools/picture-upload.pl
>>> <http://example.com/cgi-bin/koha/tools/picture-upload.pl>[Thu Jul 12
>>> 13:50:38.2017] [http:error] [pid 14327] [client x.x.x.x] AH02429:
>>> Response
>>> header name '  inflating' contains invalid characters, aborting request,
>>> referer: http://example.com/cgi-bin/koha/tools/picture-upload.pl
>>> <http://example.com/cgi-bin/koha/tools/picture-upload.pl>[Thu Jul 12
>>> 13:59:27.2017] [http:error] [pid 25507] [client x.x.x.x] AH02429:
>>> Response
>>> header name '  inflating' contains invalid characters, aborting request,
>>> referer: http://example.com/cgi-bin/koha/tools/picture-upload.pl
>>> <http://example.com/cgi-bin/koha/tools/picture-upload.pl>*
>>>
>>>
>>>
>>> Any pointers would be of help.
>>>
>>>
>>>
>> --
>> Ian Bays
>> Director of Projects, PTFS Europe Limited
>> Content Management and Library Solutions
>> +44 (0) 800 756 6803 (phone)
>> +44 (0) 7774 995297 (mobile)
>> +44 (0) 800 756 6384 (fax)
>> skype: ian.bays
>> email: ian.bays at ptfs-europe.com
>>
>> _______________________________________________
>> Koha mailing list  http://koha-community.org
>> Koha at lists.katipo.co.nz
>> https://lists.katipo.co.nz/mailman/listinfo/koha
>>
>
>
>
> --
> Thanks & Regards
> Sunil Sharma
>



-- 
Thanks & Regards
Sunil Sharma