[Koha] Placing items on hold

[Daniel Owens]

Thank you, Katrin.

I actually was working on circulation rules for all libraries, but I 
realized (because of your email), that I had separate rules for Trường 
Thánh Kinh Thần Học Hà Nội. I deleted those rules so that the rules for 
all libraries would apply, and it worked. Thanks for leading me to the 
answer! Sometimes things are right there and you just don't see it.

Daniel

On 4/19/17 12:27 PM, Katrin wrote:
> Hi Daniel,
>
> this sounds all quite good, 2 other things you can try:
>
> - Make sure the system preference maxreserves is set to a positive value
>
> - Enter a circulation condition for All libraries - All patron 
> categories - All item types, where holds are allowed
>
> Hope this helps,
>
> Katrin
>
>
> On 19.04.2017 03:21, Daniel Owens wrote:
>>
>> On 4/17/17 7:09 PM, Owen Leonard wrote:
>>>> Our librarian discovered that our patrons are not allowed to place 
>>>> holds on
>>>> items, even though the feature is enabled.
>>> Is this true of ALL items?
>>>
>>> Do you have "On shelf holds allowed" enabled for the item types in
>>> question? This setting might be in system preferences or in
>>> Circulation and Fine Rules depending on your Koha version.
>>>
>>>   -- Owen
>>>
>> I am still having this problem. Just in case it matter, we are using 
>> Koha 3.22 .04.000.
>>
>> For my patron type (teacher), I have the following settings:
>>
>> Circulation rules:
>> Holds allowed (count) = 5
>> On shelf holds allowed = Yes
>> Item level holds = Allow
>>
>> Default checkout, hold and return policy
>> Hold policy = From any library
>>
>> Default holds policy by item type
>> Books: Hold policy = From any library
>>
>> From the staff interface, when I try to place the hold, a dialog 
>> opens with the following:
>>
>>     None of these items can normally be put on hold for this patron.
>>     Place hold?
>>
>> And of course in the OPAC holds are not permitted.
>>
>> Does anyone have any idea how to solve this?
>>
>> Daniel
>>
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>
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