[Koha] Clarification regarding the list of paid support companies

[Galen Charlton]

We have received word that some institutions may be using inclusion on
the support provider listing to determine if a provider is allowed to
respond to RFPs.

While libraries have the prerogative to impose such a requirement, it
is important to remind folks that the support company directory exists
solely for informational purposes. No endorsement whatsoever is
implied. Restricting your choice of provider only to ones included on
the list may unfairly exclude support providers and consultants who
provide services for mainstream Koha.

If you are seeking paid services for Koha, it is ultimately your
responsibility to do the research to identify a provider or providers
who can meet your needs. Useful criteria for making a selection
include:

* whether the provider supports mainstream Koha
* whether they have a track record of providing good service to their
existing customers
* whether they are actively involved in the Koha community
* whether the price is right for you

The support provider listing can provide information on only one of
these points – whether the provider expresses support for mainstream
Koha.

Regards,

Galen
-- 
Galen Charlton
Manager of Implementation
Equinox Software, Inc. / The Open Source Experts
email:  gmc at esilibrary.com
direct: +1 770-709-5581
cell:   +1 404-984-4366
skype:  gmcharlt
web:    http://www.esilibrary.com/
Supporting Koha and Evergreen: http://koha-community.org &
http://evergreen-ils.org