[Koha] Problem with Koha and self-checkout kiosk

[chrisc at catalyst.net.nz]

On 2014-02-17 16:01, Catherine Kerrigan wrote:
> Hi folks!
>
> We're installing a self-check kiosk from FE Technologies and have
> been having a problem with the kiosk talking to Koha.  We're running
> Koha version 3.12.03.000 and the following is what has been forwarded
> to me by tech support at FE Technologies:
>
> When running through other tests manually such as login, item
> information, patron information, patron login etc the SIP connection
> is steady and does not have any issues no matter how many requests I
> send.
>
What do the logs on the Koha server tell you?

on the Koha server run

sudo tail -f /var/log/syslog

Then try the request, and see if those logs tell you anything more, 
also did you install using the debian packages?

Chris