[Koha] notifying patrons about holds

[Nicole Engard]

Karen,

If the patron has subscribed to enhanced messages they do get an email
when a hold is ready to be picked up at the library.   However you
need to have a cron job running to grab and send these holds.

More here: http://manual.koha-community.org/3.8/en/opacmyaccount.html#opacmymsgs
and here: http://manual.koha-community.org/3.8/en/cronjobsch.html#noticescron

Hope that helps,
Nicole

On Tue, Oct 16, 2012 at 6:01 PM, Kohn, Karen <kohnk at arcadia.edu> wrote:
> Hello,
> I just got a note from a student worker who oversees circulation with a
> question about holds.  She said, "Question: in Koha we are able to place
> books on hold so the patron should get an email when the book is checked in
> and placed on the hold shelf, but this system doesn't actually work."
>
> I didn't think Koha was supposed to email the patron automatically that
> their hold was available.  I checked the manual at koha-community.org, and
> it also didn't sound like there were automatic emails being generated.  Can
> someone confirm this?
>
> Thanks.
>
> --
> *Karen Kohn*
> Collection Development Manager
> Education and Sociology Librarian
> Landman Library
> Arcadia University
> 450 S. Easton Road
> Glenside, PA  19038
> ph: 215-572-8528
> fax: 215-572-0240
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