[Koha] Competing patron messages

[Liz Rea]

I follow the bit about the Staff note - both methods should probably stay.

What about the OPAC note?

Is there a benefit to having both OPAC note/messaging features? They seem redundant to me.

Liz Rea
lrea at nekls.org



On May 22, 2012, at 2:57 PM, Lola McKee wrote:

> I agree with Jane. We use both places for notes now that we have that
> option. The checkout message area is used for temporary messages that get
> deleted once action has taken place per the message and the circulation
> note area we use for permanent messages.
> 
> On Tue, May 22, 2012 at 2:44 PM, Wagner, Jane <jwagner at liblime.com> wrote:
> 
>> The distinction I've always made is that the notes in the patron record
>> are for permanent or semi-permanent info -- "Johnny has his parents'
>> permission to check out games and DVDs" etc.  The messages option is for
>> more ephemeral data, like "need to check address next time you're in the
>> library."
>> 
>> I think there's a place for both types of messages.  It's a lot easier to
>> delete the messages, so I wouldn't want to rely on keeping needed
>> information there.
>> 
>> Jane Wagner
>> Senior Project Manager
>> LibLime, a division of PTFS
>> Content Management and Library Solutions
>> 11501 Huff Court
>> North Bethesda, MD  20895
>> (301) 654-8088 x 151
>> jwagner at liblime.com
>> 
>> 
>> -----Original Message-----
>> From: koha-bounces at lists.katipo.co.nz
>> [mailto:koha-bounces at lists.katipo.co.nz] On Behalf Of Owen Leonard
>> Sent: Tuesday, May 22, 2012 3:29 PM
>> To: koha
>> Subject: [Koha] Competing patron messages
>> 
>> We currently have two different ways to add messages to a patron's
>> record: You can add an "OPAC note" or "Circulation note" when editing
>> the patron record, or you can add a "Message" from the checkout
>> screen.
>> 
>> Is there any reason to continue to offer these two options?
>> 
>> I propose that we eliminate the notes which are stored in the
>> borrowers table and migrate them to the messages table. Since the
>> messages table includes the library where the message was set, we
>> could add the patron's home library as the message's originating
>> library.
>> 
>> Are there reasons why libraries are choosing to set messages via the
>> patron edit interface rather than the circulation interface?
>> 
>> -- Owen
>> 
>> --
>> Web Developer
>> Athens County Public Libraries
>> http://www.myacpl.org
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> 
> 
> 
> -- 
> Thanks,
> 
> Lola McKee
> 
> Tech Systems Specialist
> Salina Public Library
> 785-825-4624 Ext. 239
> 
> Until you spread your wings,
> You will have no idea how far you can fly!
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