[Koha] Refunding money in patron fines

[Marie Wardall]

Just a question about how payments and refunds work in Koha 3.2

A student has paid for a lost book. We went into the Patron record> Fines >Create Manual Invoice and put in as a Lost item. Wouldn't you know it as soon as the student paid for the book they found and returned it so we went to Create Manual Credit > Add Credit so that his record now shows we owe the patron the amount for the book. How do we show that we have refunded the money and how do we make his account clear and be a balance of zero?  Should we have done this a different way?

Thanks,
Marie


Marie J. Wardall
Library Media Specialist
Mountain Bay Elementary School
8602 Schofield Ave.
Weston, WI 54476
mwardall at dce.k12.wi.us
Phone: 715-355-0302 ext. 5824

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