[Koha] Upgrade to 3.8 causes phantom search results

[Elaine Bradtke]

Thanks Chris, that seems to have fixed it.  So glad it was a Bank Holiday
in the UK today, or the library director would have been having kittens by
now.
Elaine

On Mon, Aug 27, 2012 at 9:36 PM, Chris Cormack <chrisc at catalyst.net.nz>wrote:

> * Elaine Bradtke (eb at efdss.org) wrote:
> > Strange thing happened after we upgraded to 3.8 (from 3.4). We seem to
> have
> > ghosts
> > Hits that lead nowhere, in both the OPAC and staff interface.
> > When a search is performed it lists x number of results.
> > Scroll down the list and many of them look normal
> > Some however have a result number, and nothing else - no title, no items,
> > nothing.  If you mouseover the link it says biblioitemno= [blank]
> > If you click on edit record, you get a blank form.
> >
> > It appears that somehow the number of hits is doubling, and half of these
> > are non-existent.  This conclusion is from a very small sample set,
> working
> > with a few titles that I know are unique. The ghost appears immediately
> > following the real record in the hit list.
> > Rebuilt the zebra, and it still does it.
> > We didn't notice it at first, because in the staff interface, the ghosts
> > come at the end of the hit list, and when I test upgrades I tend to go
> for
> > searches that I know will hit a wide swath of the catalogue, so I didn't
> > see the problem at the end of the list.
> > Oddly, it's more noticeable in the OPAC.
> >
> > http://catalogue.efdss.org/ if you want to see.
> > Try search terms queen and mogul for a small set of hits.
> >
> > Is there some setting that would cause this? I admit to meddling with
> some
> > of the global preferences following the upgrade, but nothing radical.
> >  Changing them back didn't seem to fix the problem.
>
> Hi Elaine
>
> One thing you could try is
>
> http://koha-community.org/faq/double-ups-search-results-clear-index-start-again/
>
> Chris
>
> --
> Chris Cormack
> Catalyst IT Ltd.
> +64 4 803 2238
> PO Box 11-053, Manners St, Wellington 6142, New Zealand
>



-- 
Elaine Bradtke
Data Wrangler
VWML
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