[Koha] Can't tick "item due" box in Patron messaging preferences

[Sonia P.]

Yes, it helps... it confirms that I have done everything the way it should be (I think).
I am a bit puzzled.



Subject: AW: [Koha] Can't tick "item due" box in Patron messaging preferences
Date: Mon, 13 Aug 2012 07:47:10 +0200
From: Katrin.Fischer at bsz-bw.de
To: sossolapro at hotmail.com; koha at lists.katipo.co.nz






AW: [Koha] Can't tick "item due" box in Patron messaging preferences




Hi Sonia,



yes, item due notices are sent out on the due date - so not the same as overdue notices, only an additional reminder for the patron to return the book.



You can set up overdue notices under tools > overdue notice/status triggers. Next step then is setting up a cronjob for overdue_notices.pl. There are lots of options for that script. If you want it to use the notice triggers you have defined in Koha you have to use -t. Overdue_noties.pl generates the messages and writes them into your message_queue table, process_message_queue.pl is needed to send them to the patrons.



Hope that helps,



Katrin





-----Ursprüngliche Nachricht-----

Von: koha-bounces at lists.katipo.co.nz im Auftrag von Sonia P.

Gesendet: Mo 13.08.2012 07:30

An: koha at lists.katipo.co.nz

Betreff: Re: [Koha] Can't tick "item due" box in Patron messaging preferences





Hello everyone



(not sure you ever received my previous message, as I received a delivery failure email...)



I just realised one thing...  "item due" in the default messaging preferences of a patron category is

NOT about overdue items, is it?  I didn't realise it was two different

things.  So there is nothing to do in the messaging preferences to

enable overdue items notices... ?  If I run a SQL query on the database, I can see that some people have a "1" set for overduenoticerequired, which is good, but then I really don't know why they don't receive it...



Cheers,



Sonia.                                   

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