[Koha] patron circulation issue

[Jennifer Coleman-Davidson]

Hi,

We've recently been having an issue with circulating books to some of 
our patrons.  When we scan the book a yellow box appears near the top of 
the screen but it doesn't say anything and the system won't allow the 
patron to sign the book out.  It seems to be a patron specific problem 
and not a book specific problem.  We've checked all the patrons' 
information and nothing seems to be wrong in that area. Any ideas as to 
what is the underlying cause?

Thanks,
Jennifer
-- 
/Jennifer Coleman-Davidson
CEO
Bonnechere Union Public Library
74 Maple St | Box 39
Eganville ON K0J 1T0
613-628-2400
www.bonnechereupl.com
ceo at bonnechereupl.com /