[Koha] some overdue messages not sending

Randall Rowe r.rowe at lincolnlibraries.org
Fri Sep 2 03:53:19 NZST 2011


Most every time I have heard of this situation, the email is getting trapped by a spam filter on the client end.

Randy Rowe
 Lincoln City Libraries I.T.

 -----Original Message-----
 From: "Lesley Kimball" <wigginml at comcast.net>
 Sent 9/1/2011 10:28:52 AM
 To: koha at lists.katipo.co.nz
 Subject: [Koha] some overdue messages not sending

Hi everyone, 

  I know that most of our e-mail overdue notices are going out -- I can see them listed in patron's messaging/notices and sometimes people reply or tell us they've gotten the e-mail.  But, I have one patron who should be getting e-mails and he hasn't and there isn't anything in his messaging/notices.  When there is an incorrect e-mail address Koha still sends a message but then I get the bounce-back.  In this case there is nothing at all.   Has anyone run into this before?   

We are using 3.4 

Thanks, 

Lesley 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 You see, I don't believe that libraries should be
 drab places where people sit in silence, and that's
 been the main reason for our policy of employing
 wild animals as librarians.
    -- Monty Python, "Gorilla Librarian" sketch
 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 Lesley Kimball
 Director
 Wiggin Memorial Library
 Stratham, NH
 Director at WigginML.org 

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