[Koha] Fwd: Error appearing upon scanning/entering Barcodes - PLEASE HELP!!!

Thu Sep 1 02:00:18 NZST 2011

Please use "Reply to all" when replying so the list gets a copy.

---------- Forwarded message ----------
From: Joel Harbottle <joel.harbottle at hotmail.com.au>
Date: Wed, Aug 31, 2011 at 9:57 AM
Subject: RE: [Koha] Error appearing upon scanning/entering Barcodes - PLEASE
HELP!!!
To: cnighswonger at foundations.edu

 Hi All,

Before upgrading from Koha 2.2.9 on Windows Server 2003 to Koha 3, I set up
a virtual test server of Koha 3 on my Mac with this test install using
Zebra.

With Zebra enabled in my test environment, I found that when I added items
to the Bibliographic database, I had to wait a good ten minutes for Zebra to
reindex before that Bibliographic Record/Item Record would appear in the
OPAC, whereas with 'NoZebra' the Bibliographic Record/Item Record appears
immediately in the OPAC once you click 'add' in the Staff Client.

I like to know I have the functionality of when I add in an item to the
system, that it will instantly appear in the OPAC, and not have to wait ten
minutes for Zebra to reindex every time a record is added to the database.

My test environment was on a Intel Core 2 Duo machine with 4GB RAM. I hope
that sheds some further light on my choice of 'NoZebra'.

I'm hoping there is someone out there in the Koha Community whom is able to
help me past this problem I'm having.

Kindest Regards,
Joel

------------------------------
From: cnighswonger at foundations.edu
Date: Tue, 30 Aug 2011 14:24:41 -0400

Subject: Re: [Koha] Error appearing upon scanning/entering Barcodes - PLEASE
HELP!!!
To: Joel.Harbottle at hotmail.com.au
CC: koha at lists.katipo.co.nz

It should probably be pointed out that No Zebra code will probably be
removed at some point in the future. So along with the fact that it is
deprecated and unsupported, it is really a dead end road as well.

Kind Regards,
Chris

2011/8/30 Liz Rea <lrea at nekls.org>

I should add that collections over 10k, we usually really recommend using
Zebra for indexing.

As a data point for you, I have run a functioning library with 8k or so
records with zebra on a P4 with 1G of RAM. So, zebra isn't *that* big of a
hog. You could do it on very modest hardware.

Liz Rea
lrea at nekls.org

On Aug 30, 2011, at 9:56 AM, Liz Rea wrote:

Sending your response to the list so they can all see it. :)

I suspect that your problem lies in your current NoZebra configuration. I'm
not sure what to tell you to do since you *want* to keep using your
NoZebra.

Any thoughts out there?

Liz Rea
lrea at nekls.org

<email_signature.jpeg>

On Aug 30, 2011, at 9:44 AM, Joel Harbottle wrote:

Hi Liz,

Thankyou for your reply.

We are running our Koha system on:
*
    Operating System: *Linux Debian
    *Koha Version:       *  3.4.4
    *Install Type:           * Upgraded Install
    *Zebra?:                     *‘NoZebra’ set
    *Results in OPAC:    *Yes, results are retrieved upon searching the
OPAC.
    *Translation:             *No

Yes, I have edited a Bibliographic Frameworks (just adding a couple MARC
Tags and edited a MARC Tag), but no modifications which could break anything
to do with the entry and use of barcodes.

Apart from the current problems with this error appearing upon
scanning/entering barcodes, the rest of our Koha installation is working as
per perfectly normal.

Our database contains approximately 13,600 Bibliographic records, and we
decided to not utilise Zebra, as our Koha server doesn’t have enough power
to be able to run both Koha and Zebra together.

I hope this helps in some form.

I hope your able to provide me with some insight on how to fix this problem.

Many thanks!

Kindest Regards,
Joel

------------------------------
*From: *Liz Rea <lrea at nekls.org>
*Date: *Tue, 30 Aug 2011 09:08:46 -0500
*To: *Joel Harbottle <Joel.Harbottle at hotmail.com.au>
*Cc: *Koha List <koha at lists.katipo.co.nz>
*Subject: *Re: [Koha] Error appearing upon scanning/entering Barcodes -
PLEASE HELP!!!

Joel,
Sorry to hear you're having trouble. I have a few questions, if you don't
mind.

What operating system are you running Koha on?
Which minor release of 3.4 (the last digit is important)?
Is this a new install or an upgraded install?
If it is an upgraded install, was the previous install running with the
zebra indexer or with the nozebra preference set?
If it's Zebra, have you done a full reindex?
(/home/koha/kohaclone/misc/migration-tools/rebuild_zebra.pl -b -v)
Do you get results when you search?
Are you using a translation?
Have you changed or edited your bibliographic frameworks?

The answers to these questions will help us figure out where to begin
suggesting fixes for you.

Thanks!

Liz Rea
lrea at nekls.org

<image.jpg>

On Aug 30, 2011, at 2:03 AM, Joel Harbottle wrote:

Hi All,

I’m having a problem with Koha and the scanning/entering of Item and Patron
Barcodes.

Whenever you scan/enter a barcode or patron barcode in any module of Koha
(Acquisitions, Cataloguing, Circulation [Checkin/Out], Serials, etc.) the
following error will appear and Koha won’t perform the action you require it
to do, e.g. Checkout or Checkin an item, or attach an item to a
Bibliographic record.

*Software error:
*
Can't call method "subfield" on an undefined value at
/home/koha/kohaclone/C4/Biblio.pm line 2880.
For help, please send mail to the webmaster *(webmaster at koh*a), giving this
error message and the time and date of the error.

Has someone out in the Koha Community had this problem and know of a
solution to fix it!

At present, our system is on Koha 3.4.

Thankyou in advance for your assistance.

Kindest Regards,
Joel
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