[Koha] overdue_notives - to_address field is not populated

[Ian Walls]

Rudy,


Check your AutoEmailPrimaryAddress system preference.  It should be either
"email" or "first valid".... we've found sometimes it gets defaulted to
"alternate", which results in failed messages.

Cheers,


-Ian

On Wed, Nov 2, 2011 at 1:09 AM, ISM KIS <Ism at kis.in> wrote:

> After upgrading to  Koha 3.4.5 we have noticed that the overdue notices
> were not sent.
>
> The cron jobs are running and the message_queue table gets updated.
> The borrowernumber is correct  in the message_queue but the to_address
> field is NULL.
> ( select email from borrowers where borrowernumber = xxx  gives me the
> correct email)
>
> Any ideas why the to_address field is NULL and what to do about this?
>
> If I manually update the to_address and run process_message_queue.pl then
> the notices are sent ok.
>
> Thanks for any help.
>
> Rudy Wuthrich
> Kodaikanal International School
>
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-- 
Ian Walls
Lead Development Specialist
ByWater Solutions
Phone # (888) 900-8944
http://bywatersolutions.com
ian.walls at bywatersolutions.com
Twitter: @sekjal
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