[Koha] Circulation problem

[Chris Cormack]

2011/1/25 Seth Mayo <smayo at stpeters.nsw.edu.au>:
> We've just installed a new 3.2.2 installation of Koha in our library.  Calyx
> in Sydney Australia has helped us import data from our old system and all
> the data seems quite sound and accurate barring a few adjustments which were
> expected.  However I have a strange problem that I'm hoping there is an easy
> and quick answer to...
>
> If looking up a book in any search box (backend or frontend) by barcode, the
> system will successfully retrieve it.  However when you go to checkout a
> book, you find a patron - this works, then you are asked to scan the barcode
> to loan the item out.  When we do this, we get "Barcode was not found".  So
> we know the data is fine because we can search otherwise for the barcodes,
> but scanning them into the checkout doesn't work.  I've looked at what the
> barcode reader is doing and found it to be scanning the barcode correctly.
> I also tried copying and pasting the barcode form the OPAC into the checkout
> box in case there is some data problem there but this still returns nothing.
>
> Any suggestions or help would be very appreciated!  We have students
> returning Thursday and, while other features can be worked through slowly,
> this one is sort of critical as we all know!
>
Hi Seth

Do you have commandline access to the database? If so try running

SELECT barcode FROM items LIMIT 10;

That should get you 10 barcodes, if they are all null, then I think we
have found your problem.

Chris