[Koha] problem with duplicate entries

[MJ Ray]

Emrys Minnig wrote:
> Kate Jones wrote:
> > (1) Duplicate entries.  When I am creating new catalogue entries, I
> > often find I get a 'double' entry, so that I end up with a biblio record
> > with holdings, and one without.  I then have to go back and delete the
> > extra entry, otherwise it shows up on catalogue searches as having 'no
> > items' which is confusing for people using the catalogue.  This happens
> > when I'm accessing my Koha server via a network; when I have the chance
> > to catalogue straight on to the server, it doesn't happen, so presumably
> > it's a network issue, but can anyone suggest a way of avoiding this
> > problem?
> 
> Regarding (1): have you been using Internet Explorer when
> cataloguing?  IE is unsupported for the staff interface and has been
> known to add duplicate biblios.  Firefox is recommended.

I had the opportunity to look at someone's computer that was making
duplicates a while ago, as well as create an unduplicated new record
with my laptop on their network connection (thereby eliminating
"network issue" - a cache doing something stupid, most likely).

My current suspicion is that Google Toolbar (installed site-wide by
their IT department) causing duplicates somehow, rather than IE8.  Can
anyone confirm or refute that?

Sorry if this is now moot!
-- 
MJ Ray (slef), member of www.software.coop, a for-more-than-profit co-op.
Past Koha Release Manager (2.0), LMS programmer, statistician, webmaster.
In My Opinion Only: see http://mjr.towers.org.uk/email.html
Available for hire for Koha work http://www.software.coop/products/koha