[Koha] Holds not working on Staff client

[Chris Hobbs]

  We're running 3.00.05.

When clicking on the link for Holds from the Catalog detail page, 
nothing happens. The browser wheel spins, and about 5 minutes we get the 
errors listed below.

Placing holds works great from OPAC, and checking in a held item works 
as well (pops a warning, prints a slip, etc.).

The Apache log file entry doesn't get written until the error below gets 
sent to the browser. Here is the log file entry:

koha:8080 206.210.224.74 - - [15/Sep/2010:16:52:20 -0700] "GET 
/cgi-bin/koha/reserve/request.pl?biblionumber=78399 HTTP/1.1" 504 538 
"http://koha.nhusd.k12.ca.us:8080/cgi-bin/koha/catalogue/detail.pl?biblionumber=78399" 
"Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.9) 
Gecko/20100824 Firefox/3.6.9"

Koha error log reports:

[Wed Sep 15 16:57:47 2010] [warn] [client 206.210.224.74] Timeout 
waiting for output from CGI script 
/usr/share/koha/intranet/cgi-bin/reserve/request.pl, referer: 
http://koha.nhusd.k12.ca.us:8080/cgi-bin/koha/catalogue/detail.pl?biblionumber=78399
[Wed Sep 15 16:57:47 2010] [error] [client 206.210.224.74] Script timed 
out before returning headers: request.pl, referer: 
http://koha.nhusd.k12.ca.us:8080/cgi-bin/koha/catalogue/detail.pl?biblionumber=78399

Any ideas on how to troubleshoot this?

Thanks,

-- 
Chris Hobbs
Director, Technology
New Haven Unified School District

--
This message was scanned by ESVA and is believed to be clean.

-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.katipo.co.nz/pipermail/koha/attachments/20100915/a0f1a7f6/attachment.htm