[Koha] Holds not working on Staff client

Chris Hobbs chobbs at nhusd.k12.ca.us
Thu Sep 16 12:15:24 NZST 2010

  We're running 3.00.05.

When clicking on the link for Holds from the Catalog detail page, 
nothing happens. The browser wheel spins, and about 5 minutes we get the 
errors listed below.

Placing holds works great from OPAC, and checking in a held item works 
as well (pops a warning, prints a slip, etc.).

The Apache log file entry doesn't get written until the error below gets 
sent to the browser. Here is the log file entry:

koha:8080 - - [15/Sep/2010:16:52:20 -0700] "GET 
/cgi-bin/koha/reserve/request.pl?biblionumber=78399 HTTP/1.1" 504 538 
"Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv: 
Gecko/20100824 Firefox/3.6.9"

Koha error log reports:

[Wed Sep 15 16:57:47 2010] [warn] [client] Timeout 
waiting for output from CGI script 
/usr/share/koha/intranet/cgi-bin/reserve/request.pl, referer: 
[Wed Sep 15 16:57:47 2010] [error] [client] Script timed 
out before returning headers: request.pl, referer: 

Any ideas on how to troubleshoot this?


Chris Hobbs
Director, Technology
New Haven Unified School District

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