[Koha] fines problem

[Kate Etheredge]

Thanks, Beverly.  I did not have that marked.  I will let you all know tomorrow if that fixes the problem.  





________________________________
From: "Church, Beverly" <bchurch at ptfs.com>
To: Kate Etheredge <mrskatee at yahoo.com>
Cc: savitra sirohi <savitra.sirohi at osslabs.biz>; koha at lists.katipo.co.nz
Sent: Thu, May 6, 2010 3:09:26 PM
Subject: Re: [Koha] fines problem

Have you checked your circulation and fines rules to make sure that you have value 1 in the Fine Charging Interval field? If you leave this field blank no fines will be charged.


* * * * 
Beverly Church 
PTFS Project Manager

phone: 1-888-564-2457 ext. 717 
email: bchurch at ptfs.com
skype: beverlychurch




2010/5/6 Kate Etheredge <mrskatee at yahoo.com>

>
>Nicole, 
>I've been told that the fines cron job is running (since I am an express site, I can't check this myself).
>
>Savitra, 
>Finesmode is set to production. 
>
>The circ rules are pretty basic. 
>Staff has no fines so: Staff - Item type: default- Fine amount: $0-14 day loan period
>For patrons there are two fine types:
>>
>Default item type -- fine amount $.10 -- 14 day loan period
>New Materials item type -- fine amount $1.00 -- 14 day loan period
>
>I did have a number of fine days but took it out to see if it would change anything.
>
>Thanks for any pointers.
>Kate
>
>
>
________________________________
 >From: Nicole Engard <nengard at gmail.com>
>To: savitra sirohi <savitra.sirohi at osslabs.biz>
>Cc: Kate Etheredge <mrskatee at yahoo.com>; koha at lists.katipo.co.nz
>Sent: Thu, May 6, 2010 6:16:09 AM
>Subject: Re: [Koha] fines problem
>
>>Sounds to me like the cron job needed for accruing fines isn't
>running: http://koha-community.org/documentation/3-2-manual/?ch=a9984#AEN9999
>>
> (scroll down to 'Fines')
>
>Thanks
>Nicole
>
>2010/5/5 savitra sirohi <savitra.sirohi at osslabs.biz>:
>> Kate,
>>
>> Is the system preference "finesmode" set to production?
>>
>>
>> Can you describe how your circulation and fine rules are setup?
>>
>> Thanks,
>> Savitra Sirohi
>> Nucsoft OSS Labs
>> http://www.osslabs.biz
>>
>>
>>
>> 2010/5/5 Kate Etheredge <mrskatee at yahoo.com>
>>>
>>> Hi Everyone,
>>> I have a new problem -- fines are not working.  The items are marked as
>>
>>> overdue.  I've been told the fines cronjob is running. There is no grace
>>> period set up and fines only accrue on days we are open.
>>> When I check the fines log, there is nothing there.
>>
>>> Any thoughts?
>>> Thanks so much!
>>> Kate
>>>
>>>
>>>
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>>
>>
>>
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