[Koha] Fwd: [Web4lib] Request to participate in 2010 Library Technology Guides automation survey

Breeding, Marshall marshall.breeding at Vanderbilt.Edu
Sat Dec 11 09:31:59 NZDT 2010


All

I'm trying to be as responsive as I can be regarding how to treat Koha and the open source ILS products.

In general, I think that the selection of Koha label used in lib-web-cats should designate a current primary commercial support contract.  I would be interested to hear if there are libraries that actually have support contracts with multiple support firms.  It may be that there are informal working relationships, but please give us some examples of multiple paid support contracts.

If there are libraries that initially contracted for migration services, but are self-hosted with no ongoing support contract that they should shift over to Koha - Independent after the first year.  It's difficult or impossible for me to know, so I hope that libraries and support firms might help me keep this information current.

Overall, I think that Koha gets a great deal of exposure by being represented in lib-web-cats and the various reports and maps it generates.  I do hope that libraries and support firms will help be sure that all libraries running Koha are included.
  http://www.librarytechnology.org/map.pl?ILS=Koha
  http://www.librarytechnology.org/libraries.pl?ILS=Koha

Here is a list of the Koha designations currently defined in lib-web-cats.  I've always added new ones any time that the need has been brought to my attention or that I have discovered on my own a library running Koha with support from a firm not already listed.



Koha -- Anant Anant Corporation
Koha -- BibLibre         BibLibre
Koha -- BSZ   Open Source
Koha -- ByWater Solutions    ByWater Solutions
Koha -- CALYX         CALYX information essentials
Koha -- Catalyst          Catalyst IT Ltd
Koha -- Independent  Open Source
Koha -- LibLime         LibLime
Koha -- Libriotech      Libriotech
Koha -- LMP   LMP
Koha -- Nucsoft          Nucsoft OSS Labs
Koha -- PakLAG        Pakistan Library Automation Group
Koha -- Prosentient Systems   Prosentient Systems
Koha -- PTFS  PTFS
Koha -- PTFS Europe PTFS Europe
Koha -- Software.Coop          Software.Coop

I'm not necessarily thrilled with this approach to identifying the ILS products and support providers and may rework it at some point in the future, but not within the timeframe of this year's survey.

-marshall

Marshall Breeding
Editor, Library Technology Guides
http://www.librarytechnology.org
marshall.breeding at librarytechnology.org<mailto:marshall.breeding at librarytechnology.org>
http://twitter.com/mbreeding



From: loriayre at gmail.com [mailto:loriayre at gmail.com] On Behalf Of Lori Bowen Ayre
Sent: Friday, December 10, 2010 9:50 AM
To: Ian Walls; Breeding, Marshall
Cc: koha at lists.katipo.co.nz
Subject: Re: [Koha] Fwd: [Web4lib] Request to participate in 2010 Library Technology Guides automation survey

Marshall,
You, or we, should agree on some definitions.  If a library is hosted by ByWater for example, I would consider that a "Koha - ByWater" library.  But if they are running their own system and received migration help fro ByWater, does that make them a "Koha - ByWater" library or an independent library?  If they have a support contract with ByWater....are they no longer independent?  What if a library was migrated by Liblime and  now has a support contract with ByWater?

These are all real scenarios and it would be useful if we had some shared understanding about what we are conveying in Marshall's survey.

Just to put something out there to respond to...my recommendation is to list a library as Independent unless it is hosted or under a support contract with a service provider.

And, it's true that the threshold of responses is very much diluted in this case if we make all these distinctions so I would like to see every Koha and Evergreen installation represented somehow or at least lower the threshold (of unique combinations of product - support provider?)

And I too very much appreciate your hard work on this, Marshall.

Lori
2010/12/10 Ian Walls <ian.walls at bywatersolutions.com<mailto:ian.walls at bywatersolutions.com>>
Marshall,


First off, thanks for putting out this survey, and maintaining this database.  It's a great tool for libraries.

Secondly, I completely agree with the idea of splitting product and support company.  This would not only allow for products with multiple possible support options (Koha and Evergreen), but also support companies with multiple ILS products.  I think it's good data design.  I'd happily help with the database architecture and scripting work, if you need some extra hands to make that happen.

In my experience, a library or consortia contracting with multiple support companies simultaneously is pretty rare, but it can happen in certain instances.  Perhaps they purchase hosting and support from one company, and development from another.  When I was at NYU Health Sciences Libraries, we were an independent Koha installation, but we purchased training from ByWater Solutions.  In other these cases, I'm talking about buying different kinds of service from different vendors; I don't think anyone would want the logistical headache of buying support services from two separate companies at the same time.  So if you're just tracking support services, allowing for multiple vendors probably wouldn't be worth the time to add.

Best wishes,


-Ian

On Fri, Dec 10, 2010 at 8:10 AM, Breeding, Marshall <marshall.breeding at vanderbilt.edu<mailto:marshall.breeding at vanderbilt.edu>> wrote:
MJ,

Does the 2010 edition split ILS from suppliers yet?  I think we advised our libraries to list as "Koha - Independent" last year in order to avoid the "not enough responses" silliness.  Also, we're not the sole support provider to some of our libraries.
-With Koha, unlike the other ILS products, I have an association between the product and the support provider.  I'm open to either aggregating them together or to treat the ILS / Vendor pairs separately.   I've already had one inquiry suggesting that they not be aggregated.

How common is it that a library will sign with multiple support vendors for Koha support?  I'm not aware that this is a common arrangement at all.


Is there an Independent option for RFID?
-This survey does not address RFID products.  I've recently added RFID products and vendors to what lib-web-cats tracks, but there is not sufficient data to support this kind of a survey yet.  There are many categories of products libraries use for technology support, this one focuses on the ILS and discovery products.

Are the anonymised responses available under Creative Commons BY, ODbL or other broadly FOSS terms?
-No.  I publish the statistics as openly as I can, including the redacted comments.  I reveal the totals of all numeric responses.   It would be a great deal of work to sanitize the data in a way that would ensure the privacy of respondents.

Can someone help me get a reply from Marshall Breeding? ;-)
-Yes. I responded.  Just like I did last year to your concerns.

-I do hope that all libraries running Koha will respond to the survey.  Many libraries are considering moving to open source ILS products and they deserve to benefit from the knowledge of the libraries that have already implemented Koha.

Best regards,

-marshall


Marshall Breeding
Editor, Library Technology Guides
http://www.librarytechnology.org
marshall.breeding at librarytechnology.org<mailto:marshall.breeding at librarytechnology.org>
http://twitter.com/mbreeding





-----Original Message-----
From: koha-bounces at lists.katipo.co.nz<mailto:koha-bounces at lists.katipo.co.nz> [mailto:koha-bounces at lists.katipo.co.nz<mailto:koha-bounces at lists.katipo.co.nz>] On Behalf Of MJ Ray
Sent: Friday, December 10, 2010 5:49 AM
To: koha at lists.katipo.co.nz<mailto:koha at lists.katipo.co.nz>
Subject: Re: [Koha] Fwd: [Web4lib] Request to participate in 2010 Library Technology Guides automation survey

> Please respond to the 2010 library automation perceptions survey.
> This page describes how to participate:
>  http://www.librarytechnology.org/blog.pl?ThreadID=184&BlogID=1

Does the 2010 edition split ILS from suppliers yet?  I think we advised our libraries to list as "Koha - Independent" last year in order to avoid the "not enough responses" silliness.  Also, we're not the sole support provider to some of our libraries.

Is there an Independent option for RFID?

Are the anonymised responses available under Creative Commons BY, ODbL or other broadly FOSS terms?

Can someone help me get a reply from Marshall Breeding? ;-)

Regards,
--
MJ Ray (slef), member of www.software.coop<http://www.software.coop>, a for-more-than-profit co-op.
Past Koha Release Manager (2.0), LMS programmer, statistician, webmaster.
In My Opinion Only: see http://mjr.towers.org.uk/email.html
Available for hire for Koha work http://www.software.coop/products/koha
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Ian Walls
Lead Development Specialist
ByWater Solutions
Phone # (888) 900-8944
http://bywatersolutions.com
ian.walls at bywatersolutions.com<mailto:ian.walls at bywatersolutions.com>
Twitter: @sekjal

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--

=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-==-=-=-=-=-=-=-=-=
Lori Bowen Ayre // Library Technology Consultant
The Galecia Group // www.galecia.com<http://www.galecia.com/>
(707) 763-6869 // Lori.Ayre at galecia.com<mailto:Lori.Ayre at galecia.com>

Specializing in open source ILS solutions, RFID, filtering,
workflow optimization, and materials handling
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